Managing and monitoring events
When BMC TrueSight Operations Management discovers an issue with a device, the monitor that is set up for that device activates an event. All events are displayed on the Events page.
The following illustration provides an overview of the information that you can view and the actions that you can perform through the Events page.
User tasks and features
Use the Events page to perform the following user tasks:
User task | Description and reference |
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View the source of events | Click the event source icon
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Change the event source | Click the event source icon If you are viewing events from a remote cell, |
View event groups | Click the View event groups icon |
Search for particular events | Click the Search Events icon If the event summary area reaches the maximum number of events that it can display, you can refine the filter criteria that you have set or search for specific events. Note: This feature is not available if you are viewing events from a remote cell, indicated by the |
Filter the list of events | Use the event groups filter Use the quick filters for event status Use the time filter Use the Search Events icon From the action menu |
View the events summary | View a summary of the events in the events table Customize the events table view by using the action menu For more information, see Customizing-the-events-table-view. |
Drill down and view event details | For detailed analysis and remediation, drill down into the Event Details page using the event action menu For more information, see Viewing-event-details. |
Perform operations on events | Use the event action menu To perform event operations on multiple events, use the (events) check box, Ctrl-click (multiple, non-continuous events), or Shift-click (multiple, continuous events) to select events. Then use the multiple event action menu The check box for events is not enabled by default. To enable this feature, see Customizing-the-display-of-the-event-list. For more information about event operations, see Performing event operations. |
Customize the events view to suit your preferences | Customize the Events page through the options in the Event Preferences menu For more information, see Customizing-the-display-of-the-event-list. |
Quickly see when new events are available | Get notified about new events through the notification icon Turn this feature on or off. See Customizing-the-display-of-the-event-list. If the events notification feature is turned off, use the Refresh icon |
Hide the quick filters to gain more display area for events | Use the Collapse Filters/Preferences icon Toggle between displaying and hiding the quick filters area by using this option. |
Set the Events page as the landing page | From the action menu Every time you log on to the TrueSight console, the Events page is displayed by default. |
Make the current page settings as your default settings | From the action menu Every time you log on to the TrueSight console and navigate to the Events page, the settings that you last used are displayed. This feature applies to severity, status, event groups filters, and remote cells. If you do not use this feature, the page is displayed with the following default settings: Quick status filters: Open, Acknowledged, Assigned, and Blackout filters are selected Quick severity filters: Critical, Major, Minor, Warning, Information filters are selected |
View help for the current page | Click the help icon By default, the online version of the documentation is displayed. You can also use an offline version of the documentation. For more information, see Setting-user-preferences. |