11.3.01 enhancements

TrueSight Operations Management version 11.3.01 provides the following enhancements and changes:

 


Component product enhancements

TrueSight Presentation Server 11.3.01TrueSight App Visibility Manager 11.3.01TrueSight Infrastructure Management 11.3.01Infrastructure Management-PATROL RepositoryIT Data Analytics 11.3.01PATROL Agent 11.3.01TrueSight Operations Reporting 11.3.01TrueSight Smart Reporting 11.3.01

Related topics

Known-and-corrected-issuesInstallingUpgrading

License-entitlements

Deprecated-and-dropped-features-and-components

System requirements validation for installing or upgrading Infrastructure Management and Presentation Server

System Validation what's new icon.png

When you install or upgrade Infrastructure Management or Presentation Server, the installer validates if the system requirements for a large setup are met and only then allows you to proceed with the installation or upgrade. After the installation or upgrade, the system requirements are validated every time that you restart the product.

However, in a test environment, you can skip the validation of system requirements and install or upgrade the product. You can do this by running the installer with the -J MINIMAL=true parameter. For more information, see the installation and upgrade instructions.

Similarly, you can start the Infrastructure Management or Presentation Server service only when your system meets the system requirements. However, in a test environment, you can force the service to start by making some configuration changes. For more information, see Starting and stopping the TrueSight Operations Management components.


Installation and upgrade

The following sections provide information about the added and discontinued operating systems. For more information, see System-requirements-and-compatibility.

Added support for operating system

TrueSight Infrastructure Management

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TrueSight Presentation Server

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App Visibility Manger server

App Visibility Manager Server components now support the following operating systems:

  • Red Hat Enterprise Linux (64-bit versions): 6.9 and 7.4
  • SUSE Linux Enterprise Server (64-bit version): 12 SP3

TrueSight Operations Management Reporting


TrueSight Operations Management Reporting now supports the following operating systems:
  • Red Hat Enterprise Linux 7.4
  • SUSE Linux Enterprise Server 12 SP3
See System requirements for more information.

TrueSight IT Data Analytics

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Discontinued support for operating system

TrueSight Infrastructure Management

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TrueSight Presentation Server

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App Visibility Manager server

App Visibility Manager Server components no longer support the following operating systems:

  • Red Hat Enterprise Linux (64-bit versions): 6.6, 6.7, 7.0, and 7.1
  • SUSE Linux Enterprise Server (64-bit versions): 12.0

App Visibility Manager Server no longer supports the following versions of App Visibility agent for Java:

  • Oracle WebLogic Server 12c: Oracle 1.6
  • Apache Tomcat 7.x: Oracle 1.6

Application server and App Visibility agent for Java version support

App Visibility Manager Server no longer supports the following application servers:

  • IBM WebSphere Application Server (Full Profile) 7.0.x
  • IBM WebSphere Application Server (Full Profile) 8.0.x
  • Oracle WebLogic Server 10gR3
  • Oracle WebLogic Server 11g

App Visibility Manager Server no longer supports the following versions of App Visibility agent for Java:

  • Oracle WebLogic Server 12c: Oracle 1.6
  • Apache Tomcat 7.x: Oracle 1.6

TrueSight Operations Management Reporting

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TrueSight IT Data Analytics

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TrueSight Smart Reporting

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For information about using TrueSight Smart Reporting, see the TrueSight Smart Reporting documentation.


Data visualization enhancements

Enhanced synthetic metric rules and synthetic health analysis

  • Multiple metrics: You can define metric rules to generate a single event if multiple metric thresholds are breached. You can define the event to be generated only if all of the thresholds are breached or if any of the thresholds are breached; in either case only generating a single event. (DRTSO-28854, DRTSO-36145)
  • Violation frequency: New definition of the frequency of violations occurring helps you control the number of events that open. (DRTSO-28828)
  • Multiple locations: You can define metric rules for a percentage of locations, or multiple specific locations. (DRTSO-28853, DRTSO-33966, DRTSO-36562)
  • Notification email: You can define email addresses per synthetic metric rule either overriding the global email notifications that apply to all other applications or in addition to them. (DRTSO-28851, DRTSO-28852)

For details, see Configuring and managing synthetic metric rules.

Metrics and Thresholds Pearl enhancements.png

You can analyze the synthetic health of your transactions and drill down to investigate issues in locations and the violations that contribute to specific events. For details, see Investigating application issues reported by synthetic health events.

New end-user experience monitoring dashlets

Enhanced monitoring capabilities for the App Visibility proxy enable expanded data collection for end user experience monitoring. The new infrastructure provides a high-availability environment for the proxy and historical data.

You can now collect end user experience information for several different page navigation elements so that you can better understand the end user experience and pinpoint issues for faster resolution. The following end-user experience dashlets are available:

  • End User Experience Overview: Displays an overview of metrics that influence the end-user experience.
    For details, see End User Overview dashlet.

  • End User Experience Metrics: Displays the performance impact and frequency of a variety of end user metrics and attributes.
    For details, see End User Experience Metrics dashlet.

The enhanced End User Experience Metrics dashlet replaces the Application Client Breakdown dashlet, which is no longer available.

Added support for tracing asynchronous technologies

Asynchronous transactions method is now supported with TrueSight App Visibility Manager.

The  product's code level view enables you to pinpoint the code behind the recorded instance. App Visibility drills down to the code of the trace.

When you view the code level for a trace, you can now see the parts of the trace that use asynchronous technologies in the tree or table view. The supported asynchronous technologies includes the .NET framework Task-based Asynchronous Pattern (TAP) and Java JDK executors.

trace_details_async_node.png

For more information, see Viewing a trace at the code level.

Reintroduced support for Atrium Orchestrator Triage and Remediation workflows

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Usability improvements

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App Visibility notification channels in the TrueSight console

Notification channels for App Visibility events and Synthetic Monitor events can now be defined in the TrueSight console. The following channels are available:

  • Email
  • Syslog
  • SNMP

See Managing App Visibility notification channels for more details.

AV_Edit_Notification_Channels_11_3_01.png

TrueSight Synthetic Monitor execution log retention

For every synthetic Execution Plan, you now have the option to set how the execution logs are saved. By default, execution logs are saved only for executions that encounter errors. This default option is implemented on existing Execution Plans for upgraded systems as well. See Editing-an-application-s-synthetic-settings for more details. (DRTSO-13560)

syn_Ex_Log_settings.png

TrueSight Synthetic Monitor fault tolerance for intermittent script errors

Intermittent script errors (7, 65, and 83, for error facility 71 - Browser Engine), which are usually caused by temporary conflicts between the script and local system environmental factors, are now handled differently. If one of these errors is encountered, the script is retried (three times). If one of the retries is successful, no error is recorded. If the errors persist, they are classified as execution errors.

Health event status of App Visibility components and Synthetic Tea Agents

The status of health events for 

App Visibility

 and 

Synthetic TEA Agent

 is now set to Moderate. (DRTSO-22877)

Documentation improvements

Enhanced installation documentation

Doc_mapping_table.png

The TrueSight Operations Management installation documentation is redesigned for ease of use. The highlights are: 

  • A sequenced path to perform the installation.
  • Better navigational assistance with the “Where you are” map and information about the next step in the installation process.
  • Every installation procedure is designed as an end-to-end topic for better readability and to avoid page switching.

Added certificate troubleshooting documentation

Newly-added certificate troubleshooting documentation helps you resolve some of the problems that you may face while creating and importing signed certificates for the TrueSight Operations Management components. For more information, see Troubleshooting-security-certificate-issues.

 

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