System requirements for Presentation Server
Hardware requirements
After you determine the size of your environment, consult the following table for recommended hardware.
Environment | Configuration Item | Platform and size |
|---|---|---|
POC or Demo | Platform |
|
RAM | 8 GB | |
Storage configuration | 200 GB | |
Medium | Platform |
|
RAM | 24 GB | |
Storage configuration | 300 GB 15,000 RPM drive or a tier 1 SAN storage | |
Large | Platform |
|
RAM | 32 GB | |
Storage configuration | 500 GB 15,000 RPM drive or a tier 1 SAN storage | |
Note: If you frequently experience high memory utilization in your environment, increase the RAM to 32 GB (Medium) and 48 GB (Large). | ||
Operating system requirements
Microsoft Windows
Component | Requirement |
|---|---|
User Rights | Administrative privileges |
Supported versions of Microsoft Windows | Microsoft Windows 2016
Microsoft Windows 2012
Microsoft Windows 2008
|
Linux
Component | Requirement | ||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
User Rights | A non-root user who has modification permissions to specific directories and files. | ||||||||||||||||||||||||
Supported versions of Linux |
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Supported kernel versions |
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Red Hat subscription
The product requires some additional libraries to be present on the system (see list below).
The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the Internet. To use this method, a Red Hat subscription is needed. Register the system by clicking System > Administration > Red Hat Subscription Manager in the menu on the server itself. After registering the system, you can use yum install to download and install the required libraries from the RHN.
X Windows
If you are installing the Presentation Server using the graphical user interface, you must install X Windows.
On the Red Hat Enterprise Linux terminal, type yum grouplist and check that X Window System is listed. If not, then run yum groupinstall 'X Window System' to install the necessary packages.
Required libraries
Ensure that the following libraries are present to install the Presentation Server. To install the libraries, use the following commands.
Authentication requirements
Remedy Single Sign-On is the authentication tool that must be installed and configured with the Presentation Server. The following versions are supported:
Cloud support
BMC will help resolve any issues that you might encounter while using TrueSight products. However, BMC assumes no responsibility for infrastructure issues caused by third-party or "cloud" environments. If you install TrueSight products in a third-party or "cloud" environment, the systems provisioned for use must meet the requirements specified for the installed TrueSight products.
Additionally, the use of cloud-specific services, such as horizontal scaling, fail-over, disaster recovery, stateless architecture, databases, and so on, are not supported.