BMC PATROL for TrueSight Self-Monitoring 1.0
BMC PATROL for TrueSight Self-Monitoring 1.0
This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.
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Date | Title | Summary |
|---|---|---|
June 20, 2019 | Service pack provides fixes for the defects of the earlier versions and the following updates:
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June 05, 2018 | Fix pack provides the following feature:
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September 21, 2017 | Version 1.0.00 provides the following feature:
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Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.
Click here to see the steps.
The BMC Documentation portal gives you the ability to generate PDF exports of multiple pages in a space.
Creating PDF exports
You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.
To export to PDF
- Click the Export icon in the upper-right.
- From the Export menu, select PDF.
- Follow the prompts for page selection and other options.
- Click Export.
This topic provides information that supplements the PATROL for TrueSight Self-Monitoring version 1.0.00 documentation. It contains the following sections:
Contacting Customer Support
If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central. You can search the Knowledge Base for help with an issue or download products and maintenance.
If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.
Support status
As stated in the current BMC Product Support Policy, BMC provides technical support for a product based on time rather than number of releases. For subscription-based product support, see the BMC Software Subscription Services Support policy. To view the support status for this release, see the PATROL for TrueSight Self-Monitoring Support page.
This section addresses common questions about accessing the online help for KMs.
Additional resources
Frequently asked questions
Is online Help be available for KMs?
Online Help will not be available from the following Consoles:
- PATROL Central Operator – Microsoft Windows Edition
- PATROL Central Operator – Web Edition
- PATROL Console for Microsoft Windows
- PATROL Console for UNIX.
However, online Help will continue to be available from the TrueSight Operations Management Console and BMC Central Monitoring Administration.
How can I access the online Help?
You can access the online Help from the TrueSight Operations Management console and the BMC Central Monitoring Administration. For complete product documentation, refer to the KM documentation on docs.bmc.com.
What kind of offline documentation can I get?
KM documentation is available in PDF format.
How do I access the documentation PDF?
You can access the offline documentation from the following locations:
- Product documentation is available in PDF format along with the installation files on the EPD site.
- PDFs are also available on the PDFs and videos page of the respective KM documentation on docs.bmc.com
This topic describes and links to PDFs and videos that support this product release. If the ready-made PDFs of this space do not satisfy your requirements, you can export a custom PDF.