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Helix documentation is moving from docs.bmc.com to docs.helixops.ai

Key pages will redirect to the new domain on May 26, 2026. However, some legacy documentation links will not be redirected. 

In-product help links might not work after migration as we transition and update them within the product.

For any queries, reach out to IX-Support@helixops.ai.

Upgrading

When deploying a new version of PATROL for IT Data Analytics in any of the following environments, there are no additional steps to upgrade.

  • PATROL 
  • ProactiveNet
  • TrueSight (while using the TrueSight console)

You can deploy the Knowledge Module available for PATROL for IT Data Analytics as discussed in the Installing section.

 

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BMC PATROL for IT Data Analytics 11.0