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Information
Important This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 21.02 for BMC Helix Operations Management.

Disabling applications


The PATROL Agent allows you to assign a disabled status to an application. This status prevents the PATROL Agent from loading that application's KM and monitoring it.

PATROL allows you to disable applications as follows:

  • By name — KM file name, without .km extension
  • By architecture — operating system and platform
  • By exclusion — loading only preloaded KMs
Warning

Note

Disabling an application even prevents the PATROL Developer Console from downloading the KM into the memory of the Agent.

 

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BMC PATROL Agent 20.02