Important This documentation space contains information about PATROL Agents when deployed in a TrueSight Operations Management environment. If you are a BMC Helix Operations Management user, see PATROL Agent 21.02 for BMC Helix Operations Management.

Configuring the PATROL Agent to enable TLS 1.2



By default, the PATROL Agent communicates using either Transmission Control Protocol (TCP) or Secure Sockets Layer (SSL) protocol. You can configure PATROL Agents to enable TLS 1.2 mode. 

The following process workflow guides you to configure the PATROL Agent to Integration Service communication to be TLS compliant:


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  1. Ensure that the signed certificates are generated for the Integration Service and imported into the PATROL Agent's client DB certificate store.
    To generate signed certificates for the Integration Service, see Implementing private certificates in the Integration Service.

  2. Ensure that the PATROL Agent and the TrueSight Integration Service are running at the same security level.
  3. Configure the PATROL Agent to Integration Service communication to enable TLS mode.
  4. Update the PATROL Agent's registry files.
    For details, see Updating-the-PATROL-Agent-registry-files.

  5. Update the Integration Service's registry files.
    For details, see Updating-the-Integration-Service-registry-files.

Where to go from here

Administering