11.0.00.02: Patch 2 for BMC PATROL Agent 11.0.00
To download the patch and installation utility from the EPD website
The following table provides links to the page in the EPD website that contains the installation files for this patch. From the EPD page you can select and download the patch files for your platform. Access to the EPD website requires that you provide your BMC Support credentials. You might also be prompted to complete the Export Compliance Form.
Component | EPD Link | Installation file names |
---|---|---|
PATROL Installation Utility 11.0.00 |
| |
PATROL Agent 11.0.00 Patch 2 |
|
Installing the patch
Before you begin
You must install the patch on the hosts that are running the PATROL Agent.
Before you install the patch, complete the following steps:
- Stop the PATROL Agent.
- Back up the PATROL_CACHE directory.
- Stop the PATROL applications or PATROL processes that are running.
- Back up the PATROL_HOME/lib/knowledge and PATROL_HOME/lib/psl directories.
Based on the operating system, extract the installation utility and patch file. The contents of the files are extracted into the bmc_products sub-directory.
To install the BMC PATROL Agent 11.0.00.02 patch
- From the bmc_products directory, run the installation utility as appropriate for your operating system:
- For Windows, double-click setup.exe.
- For UNIX, run setup.sh.
- Follow the on-screen instructions until the Select Products and Components to Install page is displayed.
- On the Select Products and Components to Install page,
- For Windows, select PATROL Agent Patch for Windows.
- For UNIX, select PATROL Agent Patch for Unix and Linux.
Follow the on-screen instructions to complete the installation.
After you complete the installation steps, you can delete the temporary directory and its contents.
Where to go from here
Carefully review the System-requirements for your platform and other tasks necessary for setting up the installation environment. To view the configuration instructions, see Configuring-after-installation.