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BMC Helix Operations Management 25.4


Release notes and notices Updated 24 Oct 2025

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Learn what’s new or changed for BMC Helix Operations Management 25.4, including new features, urgent issues, documentation updates, and fixes or patches. 

DateSummaryReference
October 22, 2025

Updates available in this release:

  • Use HTML tags to customize email notifications
  • View dashboards for information about your license usage
25.4 enhancements and patches
September 23, 2025None25.3 enhancements and patches
August 28, 2025

Updates available in this release:

  • Take action on monitors from the Device Details page
  • Support for the ExternalElement node kind
  • (Controlled availability customers only) Add input variables while triggering an automation
  • (Controlled availability customers only) Dynamic enrichment policies rerun automatically after an event update
  • (Controlled availability customers only) Improved execution of policy precedence
25.3 enhancements and patches
July 25. 2025

Updates available in this release:

  • Additional baselines to generate alarms
  • Optimize event generation with the Within operator
  • View the automation history in BMC Helix Intelligent Automation
  • Access context-specific resources in the self-help widget
25.3 enhancements and patches

 


Collecting data

As an administrator, identify and collect data that you want to monitor.

Monitoring events and reducing event noise

As an operator, monitor and manage events. As an administrator, set up event policies to reduce event noise.

Setting up and going live

As an administrator, load company data and set up the service.

Policy, event data, and metric data management endpoints in the REST API

As an administrator or developer, use REST API endpoints to manage policies and event data.

Setting up access control

As an administrator, set up role-based access control and data-level access control.

Detecting anomalies by using static and dynamic thresholds

As an administrator, set up alarm and variate policies to detect anomalies and eliminate false positives.

Integrating

As an administrator, us BMC Helix Operations Management to integrate with several products for event and incident management.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.
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PDFs and videos

Get a list of all the videos and a PDF version of the BMC Helix Operations Management documentation.

FAQ

Find answers to the most frequently asked questions about BMC Helix Operations Management.

Related documentation

See the documentation of products related to BMC Helix Operations Management.


 

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BMC Helix Operations Management 25.4