Use cases
BMC Helix AIOps uses AI/ML-based algorithms to improve IT operations. Learn how BMC Helix AIOps monitors the health of your IT services, identifies issues, and provides insights about the impact on services, and remediation options, which keeps your business running smoothly.
Watch the following video (2:07) to learn how BMC Helix AIOps benefits your IT operations and site reliability engineering teams in addressing modern hybrid and SaaS IT challenges with its core capabilities:
Watch the YouTube video to discover how BMC Helix AIOps empowers your IT and SRE teams.
The following use cases help you learn more about achieving value with the BMC Helix AIOps product.
Use case | Business value | Products used |
|---|---|---|
Leverage the power of seamless and comprehensive asset management and health monitoring solutions to proactively identify and address potential issues before they impact business operations and to enhance the optimal performance of your IT infrastructure. | BMC Helix AIOps BMC Helix Discovery BMC Helix Operations Management BMC Helix Intelligent Integrations BMC Helix Intelligent Automation BMC Helix IT Service Management | |
Reduce service creation time and keep the services up-to-date automatically. | BMC Helix AIOps | |
Reduce downtime, increase operational efficiency and save costs, and improve the mean time to resolution (MTTR). | BMC Helix AIOps BMC Helix Intelligent Automation BMC Helix IT Service Management | |
Leverage the power of AI/ML-based event correlation mechanism to streamline root cause diagnostics and isolation. Use automated remediation to fix recurring problems faster. | BMC Helix AIOps BMC Helix Discovery BMC Helix Operations Management BMC Helix Intelligent Integrations BMC Helix Intelligent Automation | |
Identify application issues faster, increase application reliability, and improve MTTR. | OpenTelemetry BMC Helix AIOps BMC Helix Discovery BMC Helix Operations Management BMC Helix Dashboards | |
Understand the health of all services at one time. Isolate the root cause and remediate issues proactively. Use the power of dashboards to get a unified, service-centric view of the dynamically changing IT infrastructure. | BMC Helix AIOps BMC Helix Discovery BMC Helix Operations Management BMC Helix Log Analytics BMC Helix Intelligent Integrations BMC Helix Intelligent Automation BMC Helix Dashboards |