Use cases


Consult the following use case for information on how to achieve value with the BMC Helix AIOps product.

Use case

Data sources

Apply knowledge graph and AI/ML algorithms to perform root cause isolation of impacted services

BMC Helix AIOps

BMC Helix Operations Management

BMC Helix IT Service Management

TrueSight Operations ManagementSources supported by BMC Helix Intelligent Integrations



Watch the following webinar (40:16) as a reference for the supported service monitoring use cases that you can achieve using BMC Helix AIOps and remediating issues using BMC Helix Intelligent Automation:

icon_play.pngwww.youtube.com/watch?v=CIayvAlB7TY

Video contents

Introduction

Agenda

What is IT Operations Management?

Example

What has BMC done differently?

BMC Helix Portal

BMC Helix Service Monitoring (BMC Helix AIOps)

Benefits

Features and capabilities of BMC Helix AIOps

Service Monitoring UI

Service Health Score

Impact Score

Recap

Lifecycle of an event

Automation Tools

Demo

Intelligent Automation Roles

Intelligent Automation Policy Status

Summary

 

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