Monitoring services by using BMC Helix Dashboards


BMC Helix Dashboards provides the capability to visualize the current state of your IT operations for various aspects of your environment.

As an operator or a site reliability engineer (SRE), you can use the out-of-the-box dashboards to quickly visualize and analyze data in your environment. Marketplace Content dashboards are created by the BMC community members. You can create a copy of these dashboards and customize them according to your business requirements.

Dashboards available for BMC Helix AIOps

For BMC Helix AIOps, the following dashboards are available:

Name

Description

Folder in BMC Helix Dashboards

See more

Anomalies Overview

Displays an overview of the anomalies detected in services in BMC Helix AIOps.

Marketplace Content > Anomalies Overview

Anomalies by Service

Displays the anomalies detected in a specific service in BMC Helix AIOps.

Marketplace Content > Anomalies By Service

Univariate Anomalies by Device

Displays the anomalies detected for a device, listed in the Anomalies by Service dashboard. 

Marketplace Content > Univariate Anomalies by Device

Prediction Analysis

Displays the overall prediction severity count, a bar chart showing the occurrences of prediction events against each service, and an overall prediction analysis summary for the last 90 days.

Operations Management > Prediction Analysis

Service dashboard

Displays metrics and KPIs for a specific service. 

Service Dashboards

OTel Service Overview dashboard

Displays an overview of the operations, requests, latency, and errors occurred during operations in an application service.

Helix OpenTelemetry > OTel Service Overview dashboard

OTel Trace Details dashboard

Displays the operations and traces details for the application services that help you understand the flow of requests across application services.

Helix OpenTelemetry > OTel Trace Details dashboard

OTel Namespace Overview dashboard

Displays the trace data summary such as total operations and average latency of the application services in the specified namespace.

Helix OpenTelemetry > OTel Namespace Overview dashboard


To access BMC Helix Dashboards

  1. Log on to BMC Helix Portal and click the BMC Helix Dashboards tile.
  2. From the navigationmenu_icon.pngclick Dashboards.
    1. For out-of-the-box dashboards: Search for or navigate to the folder in which the dashboard that you want to view is available and select it.  

      For more information, see Viewing out-of-the-box dashboards

    2. For marketplace content dashboards: Search for the Marketplace Content folder and select the dashboard that you want to view or copy.
      For more information, see Building a dashboard quickly from marketplace content
      Marketplace dashboards.png

Tip

To quickly open the dashboard from the Home page, mark it as a favorite by using the star icon. Additionally, after you open a dashboard, it is available under Recently viewed dashboards on the Home page.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*