BMC Helix Dashboards 24.3


BMC Helix Dashboards 24.3

BMC Helix Dashboards offers unified reporting and gives you a consolidated view of data from applications across your environment. The consolidated view of dashboards helps you perform tasks such as responding to issues quickly so that system downtime is minimized. You can create, export, and share interactive and customizable dashboards with users within or outside your environment. You can also improve the efficiency of your system by monitoring the key performance metrics.

BMC Helix Dashboards is a part of the BMC Helix solution. Built on a microservices-based architecture, it is available both as a SaaS service and a container-based on-premises deployment. You access BMC Helix Dashboards from BMC Helix Portal, which is the launchpad to your licensed BMC Helix services.

Release notes and notices Updated 16 Aug 2024

Learn what’s new or changed for BMC Helix Dashboards , including new features, urgent issues, documentation updates, and fixes or patches.

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Date

Summary

Reference

Aug 16, 2024

Enhancements available in this release:

  • Use dashboard variables as filters in Visual Query Builder
  • Analyze the cost-effectiveness of automated services in BMC Helix Digital Workplace Catalog
  • Manage the capacity of NetApp storage systems with out-of-the-box dashboards
  • View the summary of open change requests based on class, status, and priority
  • View the summary of open problem investigations based on status, resolution target date-based status, and priority
  • Access BMC Helix Dashboards with BMC Helix ITSM users belonging to multiple realms

July 10, 2024

Enhancements available in this release:

  • Experience enhanced reporting with Grafana 10.4.2
  • Visualize data in tabular format with the BMC Table visualization
  • Display data subtotals for a selected category
  • Upgrade Reporting Metadata Studio
  • Enable or disable out-of-the-box views in Visual Query Builder
  • Type ahead in Live Chat dashboard search
  • View a summary of your open incidents in the BMC Helix ITSM Incident Agent Dashboard
  • View metrics of conversations between BMC Helix Virtual Agent and BMC HelixGPT by using the BMC HelixGPT conversation details dashboard

June 12, 2024

Enhancements available in this release:

  • Configure FTP servers while scheduling reports
  • Apply functions to fields used as filters in the visual query builder
  • Enable or disable service management query types
  • View the More values label to identify a dashboard filter with more than 1000 values
  • View the name of an updated customized view in Reporting Metadata Studio

May 15, 2024

Enhancements available in this release:

  • Download Reporting Metadata Studio from the UI
  • View calculated fields in a separate folder
  • Configure a default date and time format
  • Configure the width of y-axis labels in the BMC Bar Chart visualization

April 10, 2024

Enhancements available in this release:

  • Create customized views by using Reporting Metadata Studio
  • Apply functions to fields in the visual query builder
  • Create and manage roles in BMC Helix Dashboards
  • Learn about the improvements in the CMDB dashboards
  • Configure the Axis and Thresholds settings in the BMC Time Series Forecast visualization plug-in
  • Manage the capacity of storage systems with out-of-the-box dashboards


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Related release notes

BMC Helix Portal release notes

Out-of-the-box dashboards

Quickly start creating visualizations to understand the performance of your IT infrastructure.

Using dashboards

Leverage the capabilities of BMC Helix Dashboards by creating good visualizations, adding links in dashboards, or sharing dashboards.

Scheduling reports for automatic distribution

Configure a schedule to send reports to external or internal email addresses.
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Knowledge BaseKnowledge Base
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PDFs and videos

Get a list of all the videos and a PDF version of the BMC Helix Dashboards.

Related documentation

See the documentation of products related to BMC Helix Dashboards.