Deprecated and discontinued features


Check for announcements that might affect future releases of the product. These changes can affect the way in which you configure or run the installed version of BMC Helix Intelligent Integrations.

Warning

Note

While every effort is made to provide accurate, forward-looking guidance on product direction to assist you with your buying and planning decisions, BMC cannot guarantee that intentions stated as follows are final and binding. 

Discontinued features and components

Discontinued features are no longer available in the product or service.

Feature

Announcement and recommendations

SolarWinds NPM events

Starting with version 25.1, the collection of events from SolarWinds is discontinued. The collection of alerts continues, and they are displayed as events in BMC Helix Operations Management.

Deprecated features and components

Deprecated features are still available in the product or service. However, they are no longer under active development and might be discontinued from the product in the future. We encourage you to plan and implement the recommended change.

Feature

Announcement and recommendations

Data collection from Stackify Retrace

BMC Helix has announced the End of Life (EOL) of Stackify Retrace, effective March 2027. This change will impact the customers who use the Stackify connector. For more information about EOL, see Stackify Retrace End of Life Announcement in the Stackify documentation.

As a result, starting with version 26.2, the Stackify connector is deprecated. The connector is considered functionally stabilized and will not receive further enhancements during this period.

As part of BMC Helix’s long‑term observability and AIOps strategy, we are focusing our investments on modern, open standards–based telemetry collection. BMC Helix AIOps, powered by OpenTelemetry (OTel), provides a scalable, vendor‑neutral approach to observability that delivers deep operational insights. BMC Helix recommends that customers consider transitioning from the Stackify connector to Helix AIOps with OTel as part of their future roadmap. For more information, see Ingesting data from OpenTelemetry in the BMC Helix AIOps documentation.

Metrics collection via the Dynatrace Timeseries API v1Starting with version 26.1, the Dynatrace Managed Metrics option to collect Dynatrace Timeseries data is deprecated. 
Monitoring of the on-premises gateway node and container health by using dashboards

Starting with version 25.3.01, the dashboards to monitor the on-premises gateway node and container health are deprecated. 

Instead, monitor the on-premises gateway by using events. For more information, see Monitoring BMC Helix Intelligent Integrations for streaming interruptions by using events.

Data collection from BMC Helix CMDB

Starting with version 25.1.01, the BMC Helix CMDB connector is deprecated. 

nginx-proxy ports 80 and 443

Starting with version 23.3.02, nginx-proxy ports 80 (HTTP) and 443 (HTTPS) are deprecated if you are collecting data from a third-party product by using the BMC Helix Intelligent Integrations on-premises gateway via the webhook mechanism. 

Instead, access the UI by using port 7457 (HTTP) or 7443 (HTTPS).

 

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BMC Helix Intelligent Integrations 26.2