22.4 enhancements and patches

Review the BMC Helix Intelligent Integrations and BMC Helix Developer Tools 22.4 enhancements and patches for features that will benefit your organization and to understand changes that might impact your users.

Version	SaaS	On premises	Fixed issues	Updates and enhancements
22.4.02	✅️	-	Known-and-corrected-issues	22.4.02 enhancements
22.4.01	✅️	-	Known-and-corrected-issues	22.4.01 enhancements
22.4.00	✅️	-	Known-and-corrected-issues	22.4.00 enhancements

22.4.02

Collect all CIs from ServiceNow

With the ServiceNow connector, collect data for all the CIs present in ServiceNow.

For more information, see Integrating-with-ServiceNow.

Collect additional data from VMware vROps

With the VMware vROps connector, collect data for the following resource kinds in addition to HostSystem and VirtualMachine for the VMWARE adapter kind:

ClusterComputeResource
Datacenter
Datastore
VMwareAdapter Instance

For more information, see Integrating-with-VMWare-vROps.

22.4.01

Collect data from Nagios Core

BMC Helix Intelligent Integrations collects event and metric data from Nagios Core.

For more information, see Integrating-with-Nagios-Core.

Collect data from the business service level in BMC Helix CMDB

With the BMC Helix CMDB connector, collect data from the business service level (BMC_BusinessService) in addition to the business process level (BMC_BusinessProcess).

For more information, see Integrating-with-BMC-Helix-CMDB.

22.4

Learn about the new features and enhancements in this release in the following video (2:27):

https://youtu.be/KNoebC1i_Qg

Collect data from on-premises tools by using the BMC Helix Intelligent Integrations Gateway

Deploy the BMC Helix Intelligent Integrations Gateway in your on-premises environment to collect data from the on-premises tools and send data to BMC Helix applications.

For more information, see Deploying the BMC Helix Intelligent Integrations Gateway.

Reduce event noise with deduplication and suppression

Events from third-party sources are deduplicated and suppressed through the following new policies defined in BMC Helix Operations Management:

Drop Duplicate Events - BMC Helix Intelligent Integrations
Update Old Events - BMC Helix Intelligent Integrations
Update AWS CloudWatch Events - BMC Helix Intelligent Integrations
Update Azure Events - BMC Helix Intelligent Integrations
Update IBM Netcool Events - BMC Helix Intelligent Integrations

For information about these policies, see Event-deduplication-and-suppression-for-reducing-event-noise.

Collect data from additional third-party products

BMC Helix Intelligent Integrations collects data from the following third-party products:

Event data from Azure Monitor.

For more information, see Integrating-with-Azure-Monitor.

Topology data from VMware Tanzu Application Service for VMs Cloud Foundry.

For more information, see Integrating-with-Cloud-Foundry.

Event data from Amazon Managed Services for Prometheus (AMP).

For more information, see Integrating-with-Amazon-Managed-Services-for-Prometheus-to-collect-events.

Metric data from Amazon Managed Services for Prometheus (AMP).

For more information, see Integrating-with-Amazon-Managed-Services-for-Prometheus-to-collect-metrics.

AWS_Prometheus_MetricsStream .png

Event, metric, and topology data from VMWare vROps.

For more information, see Integrating with VMWare vROPs.

Collect additional data from third-party products

BMC Helix Intelligent Integrations collects additional data from the following third-party products:

Metric data from AWS CloudWatch in addition to alarm data.

For more information, see Integrating-with-AWS-CloudWatch.

Topology data from Micro Focus NNMi in addition to event and metric data.

For more information, see Integrating-with-Micro-Focus-NNMi-to-collect-events-and-topology.