Important This documentation supports the releases of BMC Helix Intelligent Integrations and BMC Helix Developer Tools 22.2.00 and their patches. To view the documentation for earlier releases, see BMC Helix AIOps.

22.2 enhancements and patches


Review the BMC Helix Intelligent Integrations and BMC Helix Developer Tools 22.2 enhancements and patches for features that will benefit your organization and to understand changes that might impact your users.

Version

SaaS

On premises

Fixed issues

Updates and enhancements

22.2.01

✅️

-

22.2.00

✅️

-

BMC applies upgrades as described in BMC Helix Upgrade policy. BMC applies upgrades and patches during Maintenance windows. 



22.2.01



Collect events and metrics from separate Prometheus sources

BMC Helix Intelligent Integrations supports collection of events and metrics from separate Prometheus sources instead of a single source as done in previous releases. Therefore, you need to create individual source connections for both events and metrics.

To collect events, create a source connection by using the Prometheus Alerts tile.

For more information, see Integrating-with-Prometheus-to-collect-events.

PrometheusAlerts.png

To collect metrics, create a source connection by using the Prometheus Metrics tile.

For more information, see Integrating-with-Prometheus-to-collect-metrics.

PrometheusMetrics.png

Authentication-based connection to Prometheus

Authenticate the Prometheus host when you connect with it by using a valid user name and password.

For more information, see Integrating-with-Prometheus-to-collect-events and Integrating-with-Prometheus-to-collect-metrics.


Collect metrics from Zabbix

Collect performance metrics from a Zabbix source, and view and analyze them in BMC Helix Operations Management.

For information, see Integrating-with-Zabbix.


Event class for each integration in BMC Helix Operations Management

Starting from this version, the StreamWeaver class is no longer supported. For each supported source, a subclass is created under the IIMonitorEvent class in BMC Helix Operations Management.

In this version, when you configure integrations with the following sources, subclasses are created as listed in the following table:


Source

Subclasses

AppDynamics

AppDynamicsEvent
AppDynamicsHRVEvent

Aternity

AternityAlert

Microsoft SCOM

ScomEvent

New Relic

NewRelicEvent

Prometheus

PrometheusAlert

 


EventClassDiagram22201_WhatsNew.png

For information about the sources supported by BMC Helix Intelligent Integrations, see Supported-out-of-the-box-integrations-for-BMC-Helix-Intelligent-Integrations.

For information about classes and their hierarchy, see Event classification and formatting.

Collect logs from Windows-based applications

Collect and analyze logs from Windows-based applications.

FluentdLogCollection_Windows_22.3.png

Configure the log expression, date format, and filtering configurations for collection. For more information, see Collecting-logs-from-files.



22.2


The following video (1:11) provides a high-level summary of the new features and enhancements in BMC Helix Intelligent Integrations 22.2.

icon_play.pnghttps://youtu.be/3GaPE9UXZfo

Collect data from additional third-party products

BMC Helix Intelligent Integrationscollects data from the following third-party products:

Topology data from BMC Helix CMDB.
For more information, see Integrating-with-BMC-Helix-CMDB

CMDB_Stream.png

Alert and metric data from Prometheus.
For more information, see Integrating with Prometheus.

enhancements_prometheus_metricstream_22_2_final.png

Event and metric data from Splunk.
For more information, see Integrating-with-Splunk-Enterprise.

enhancements_splunk_events_stream_22_2_final.png

Event and topology data from Zabbix.
For more information, see Integrating-with-Zabbix.

enhancements_zabbix_conncetors_22_2.png


New event classes for integrations configured by using BMC Helix Intelligent Integrations

When you use BMC Helix Intelligent Integrations for the first time to configure an integration with a third-party source, the IIMonitorEvent class is created in BMC Helix Operations Management. In addition, a new subclass is created under this class for that source. When you configure an integration with any other source later, a subclass is created for that source except for the following sources:

  • AppDynamics
  • Aternity
  • Microsoft SCOM
  • New Relic

A single streamweaver class is available for these sources. For information about classes, see Event classification and formatting.

For information about the sources supported by BMC Helix Intelligent Integrations, see Supported-out-of-the-box-integrations-for-BMC-Helix-Intelligent-Integrations


Collect logs from Amazon Web Services

Collect and analyze all application and services logs from Amazon Web Services (AWS) by using the Amazon CloudWatch service.

IntegrationTileforAWS.png

Configure AWS regions, groups, and streams for log collection. For more information, see Collecting-logs-from-cloud-AWS.

 

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