25.3 enhancements and patches
Review the BMC Helix Intelligent Automation 25.3 enhancements and patches for features that will benefit your organization and to understand the changes that might impact your users.
| Version | Saas | On-premises | Fixed issues | Updates and enhancements |
|---|---|---|---|---|
| 25.3 | ✅ | Known-and-corrected-issues | 25.3 enhancements |
For updates and enhancements in the previous release and its patches, see Release-notes-and-notices.
BMC Helix applies upgrades as described in BMC Helix Upgrade policy 
. BMC Helix applies upgrades and patches during Maintenance windows. 
25.3
Improved JSON editor with support for additional functions and a variables panel
When you configure an action by using the generic REST connector, use the improved JSON editor with added transformation functions for string, date, and array operations. Additionally, use the variables panel to copy and paste variables that you defined while creating the policy. These enhancements help you dynamically modify the JSON structure and apply transformations to reduce reliance on hard-coded values.
For more information, see:
Access incident details by using the cross-launch link from the event
When an incident is automatically created in ServiceNow ITSM, BMC Helix Intelligent Automation provides the incident URL in the CMDB Instance Name field of the information event in BMC Helix Operations Management. If you are investigating a situation in BMC Helix AIOps, the incident URL is populated in the Incident ID field. This enhancement helps you to access related incident information faster, reducing the mean time to resolve (MTTR).
Use event slots from the previous execution to configure trigger conditions
Use event slots from previous executions to configure trigger conditions in automation policies that run in automatic execution mode. This feature helps you reduce unnecessary incident traffic and creates more accurate and context-aware automation triggers.
For more information, see:
