Cloud end user

Cloud end users rely on cloud resources to complete their work. For example, they might be responsible for development and test servers, sales demonstration environments, and so on. Cloud end users request services, such as the deployment of virtual machines (VMs), through the BMC My Cloud Services Console. This topic describes the primary tasks for cloud end users of BMC Cloud Lifecycle Management.

Request access to the BMC My Cloud Services Console

Cloud end users can request access to the My Services Portal. The cloud administrator provides each user with an account, through which the user requests resources to be commissioned. Accounts enable BMC Cloud Lifecycle Management to protect commissioned resources with a random password that is made available to the user of the account. For more information about requesting access to services in the My Cloud Services Console, see Logging-on-to-My-Cloud-Services-Console.

View available resources

Cloud end users can use the BMC My Cloud Services Console to view the resources available to them, based on the access and service configurations defined by the cloud administrator. This library of resources includes standard templates provided by IT, bundles of templates that can be deployed together in sequence, and software packages. Cloud end users can choose a resource from the library and make changes to a range of default properties, such as the memory required, disk size, and so on, according to their specific needs. For more information about viewing resources, see Requesting-cloud-services.

Request virtual and physical resources

Cloud end users can request VMs and physical servers from the library of resources. The BMC My Cloud Services Console simplifies this process, navigating the cloud end user through a series of steps, and prompting for information that it needs to complete the process. For example, the cloud end user might specify the amount of memory needed, the size of the virtual disk, the service levels of the compute and storage resources to use, and so on. For more information about requesting resources, see Requesting-cloud-services.

Manage commissioned resources

Cloud end users can view and make adjustments to their commissioned resources. For example, cloud end users can start and stop a commissioned service, and request an extension to the length of time resources remain commissioned. Cloud end users can also request additional application storage for commissioned systems. For more information about managing commissioned resources, see Managing-cloud-services.

Assess the health of commissioned resources

Cloud end users can view basic performance information for their commissioned resources. This information helps users determine whether they need more resources from the cloud. The BMC My Cloud Services Console displays current and historical performance metrics for the past five minutes, hour, day, week, month, and year. For more information about assessing the health of commissioned resources, see Monitoring-cloud-services.

Decommission resources

Though resources are scheduled for decommission when initially commissioned, cloud end users can decommission resources before the scheduled time. Cloud end users can specify whether the virtual disks are archived after the resources are decommissioned. After it is started, the decommission process is automatic. For more information about decommissioning resources, see Decommissioning-cloud-services.

Out-of-the-box use cases for the cloud end user

This section lists the out-of-the-box use cases for the cloud end user:

  • Request Single-Tier Virtual Service
  • Request Single-Tier Virtual Service with Approval
  • Request Single-Tier Physical Service
  • Request Single-Tier Physical Service with Approval
  • Request Multi-Tier Virtual Service
  • Request Multi-Tier Virtual Service with Approval
  • Request Multi-Tier Physical Service
  • Request Multi-Tier Physical Service with Approval
  • View Service Instances
  • View Service Instances Overview
  • View Running Service Instances
  • View Stopped Service Instances
  • View Provisioning Service Instances
  • View Open Requests
  • View Closed Requests
  • View Running Compute Resources
  • View Stopped Compute Resources
  • View File System Storage Resources
  • View Block Device Storage Resources
  • View Virtual Load Balancer Network Resources
  • View Virtual Firewall Network Resources
  • Cloud End User Searches Service Instances
  • View Details of Service Offering
  • Decommission Single-Tier Virtual Service
  • Decommission Single-Tier Virtual Service with Approval
  • Decommission Single-Tier Physical Service
  • Decommission Single-Tier Physical Service with Approval
  • Decommission Multi-Tier Virtual Service
  • Decommission Multi-Tier Virtual Service with Approval
  • Decommission Multi-Tier Physical Service
  • Decommission Multi-Tier Physical Service with Approval
  • Extend Service Instance
  • Extend Service Instance with Approval
  • Start Service Instance
  • Start Service Instance with Approval
  • Stop Service Instance
  • Stop Service Instance with Approval
  • View Servers of Service Instance
  • View Summary Details of Server of Service Instance
  • View Memory Usage of Server of Service Instance
  • View CPU Usage of Server of Service Instance
  • Search Servers of Service Instance
  • Attach Storage to Server
  • Attach Storage to Server with Approval
  • Detach Storage from Server
  • Detach Storage from Server with Approval
  • Decommission Storage
  • Decommission Storage with Approval
  • Start Server
  • Start Server with Approval
  • Stop Server
  • Stop Server with Approval
  • Change CPU Count of Server
  • Change CPU Count of Server with Approval
  • Change Memory Capacity of Server
  • Change Memory Capacity of Server with Approval
  • Add Firewall Rule
  • Add Firewall Rule with Approval
  • Edit Firewall Rule
  • Edit Firewall Rule with Approval
  • Delete Firewall Rule
  • Delete Firewall Rule with Approval
  • Add Server to Virtual Load Balancer Pool
  • Add Server to Virtual Load Balancer Pool with Approval
  • Remove Server from Virtual Load Balancer Pool
  • Remove Server from Virtual Load Balancer Pool with Approval