This documentation applies to the 8.1 version of Service Request Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Supported languages

The application is localized in the following languages:

  • English
  • Brazilian Portuguese
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Simplified Chinese
  • Spanish

In addition, localized Help is available to users who are working in the Request Entry console and the Business Manager Console. It consists of a separate set of localized HTML Help files that are accessed from the web-based forms by clicking the Help link. For information about making Help available to your users, see the following topics:

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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