Administering
This section describes how to perform configuration and administration tasks in BMC Service Request Management.
The following topics are provided:
- Getting started
- Guidelines for designing services
- Configuring navigational categories
- Creating services
- Setting up the Work Order Management application
- Creating requests from fulfillment applications
- Importing and exporting data
- Viewing object relationships: 8.1.01 and later
- Working with the Request Entry console
- Internationalization and localization
- Configuring Identity Request Management
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