Setting up the Work Order Management application
Read the following topics to learn about the configuration and administration tasks in Work Order Management.
- Overview of the Work Order form
- Work Order form Best Practice and Classic views
- Hiding or displaying the Task and Categorization tab on the Work Order form
- Configuring and managing work order templates
- Adding or modifying a customer profile
- Configuring work assignments
- Managing service targets in Work Order Management
- About work order status transitions
- Viewing the audit log
- Setting up automated work order tracking
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