Patch 3 for version 20.15.03

This topic contains information about the fixes in this patch and provides instructions for upgrading to the patch.


BMC Remedyforce (Summer 15 Patch 3) is a cumulative release and includes the enhancements that were provided in version (Summer 15) and its patches. For more information, see Release notes and notices.

Updates to supported browsers and integration

BMC Remedyforce (Summer 15 Patch 3) supports the following additional browsers and integration with other BMC products:

  • Browsers:
    • Google Chrome 50.0.2661.94 m
    • Mozilla Firefox 46.0.1
  • Integration:
    • BMC BladeLogic Client Automation 9.0.02
    • Pentaho 6.1, 5.4
      If you have enabled the Require TLS 1.1 or higher for HTTPS connections Salesforce critical update, you must use version 6.1 of the Pentaho Data Integration Tool to import data to BMC Remedyforce.

For a complete list of supported software, see Supported browsers, mobile device, and integrations.

Corrected issues

The following issues have been fixed in Patch 3:

  • 78522
  • 79771
  • 79798
  • 79811
  • 80147

For information about the issues that are corrected in the BMC Remedyforce (Summer 15 Patch 3), see Known and corrected issues.


BMC will automatically push version (Summer 15 Patch 3) to all sandbox and production organizations on version (Summer 15 Patch 2) as scheduled on the Release Schedules page.

If you are using profiles or custom permission sets to manage permissions for your users, you have to manually update permissions after your organization is upgraded to the latest version of BMC Remedyforce. You must perform these procedures for both self-upgrade and automatic upgrade. If you are upgrading from a few releases prior to the latest release, you must update permissions for each interim release.

For information about updating permissions and enabling new features in the current and previous releases, see Post-upgrade procedures repository.

Related topics

Supported browsers, mobile devices, and integrations

Supported languages

BMC Remedyforce Maintenance Policy

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