Note This documentation supports the 20.15.01 version of BMC Remedyforce.To view the latest version, select the version from the Product version menu.

This space contains information about the BMC Remedyforce 20.15.01 (Winter 15) release.

BMC Remedyforce is designed to meet your business requirements by automating your service desk processes and lowering the cost of support operations. BMC Remedyforce is a cloud-enabled service desk with an easy-to-use interface that suits the service needs of many departments.

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What's new

Announcement, April 22, 2015

BMC Software announces the release of 20-15-01-014-043-Patch-4-for-version-20-15-01

For an overview of the new features in 20.15.01, see 20-15-01-enhancements.

For a summary of all announcements, see Release-notes-and-notices.

Where to start

The following table will help you get started with the documentation on this online documentation website:

Role

Suggested topics

System administrator

Staff member

Change manager

Release coordinator

Self Service client

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