Release notes and notices

May 27, 2016

20-15-03-050-057-Patch-3-for-version-20-15-03

The following updates have been made in Patch 3 of BMC Remedyforce 20.15.03:

Corrected issues: The following issues have been corrected in Patch 3 of BMC Remedyforce 20.15.03:

• 78522
• 79771
• 79798
• 79811
• 80147

For information about issues corrected in this patch, see Known and corrected issues.

Additional supported browsers and integration:

• Browsers:
  • Google Chrome 50.0.2661.94 m
  • Mozilla Firefox 46.0.1
• Integration:
  • BMC BladeLogic Client Automation 9.0.02

April 1, 2016

20-15-03-050-046-Patch-2-for-version-20-15-03

The following updates have been made in Patch 2 of BMC Remedyforce 20.15.03:

Corrected issues: For information about issues corrected in this patch, see Known and corrected issues.

Additional supported browsers and integration:

• Browsers:
  • Apple Safari on Macintosh OS 9.0.3
  • Google Chrome 49.0.2623.87 m
  • Mozilla Firefox 45
• Integration:
  
  • BMC Discovery 11.0 (known before version 11.0 as BMC Atrium Discovery and Dependency Mapping)

January 29, 2016

20-15-03-050-023-Patch-1-for-version-20-15-03

The following updates have been made in Patch 1 of BMC Remedyforce 20.15.03:

Corrected issues: For information about issues corrected in this patch, see Known and corrected issues.

Product updates: 

• Ability to recompile Apex classes to enhance the performance after an upgrade
• Model and normalization updates

Additional supported browsers and integrations:

• Browsers:
  
  • Apple Safari on Macintosh OS 9.0.1
  • Google Chrome 47.0.2526.111 m
  • Mozilla Firefox 43.0.4

• Integrations:
  • BMC Atrium Configuration Management Database 9.1
  • BMC BladeLogic Client Automation 9.0.00
  • TrueSight Operations Management 10.1
  • BMC Server Automation 8.7 Patch 2
  • BMC Real End User Experience Management 2.7.01
  • Salesforce.com Chatter 3.2.2

Documentation updates:

• Japanese documentation for BMC Remedyforce 20.15.03
• BMC Remedyforce Data Dictionary
• BMC Remedyforce REST APIs

November 3, 2015

20-15-03-enhancements

Enhancements available in BMC Remedyforce 20.15.03 (Summer 15)

• BMC Remedyforce CMDB enhancements
• New IT asset management capability in BMC Remedyforce CMDB
• Knowledge articles enhancements
• Remedyforce Console enhancements
• SmartViews for Remedyforce Console - BETA
• Self Service mobile application on the Salesforce1 platform for clients - BETA
• Self Service for the web - BETA
• Importing smart practices content
• General enhancements
• Support for the Brazilian Portuguese language
• Documentation enhancements

Additional supported browsers and integrations

• Browsers:
  • Apple Safari on Macintosh OS 8.0.8
  • Google Chrome 45.0.2454.101 m
  • Mozilla Firefox 40.0.3
• Integrations:
  • BMC Client Management 12.1
  • BMC MyIT OnDemand 2.6
  • Pentaho 5.0.4
  • BMC Real End User Experience Management 2.7.01
  • Salesforce.com Chatter 3.2.1
  • Salesforce.com computer-telephony integration (CTI) Open CTI Demo Adapter 1.5

Known and corrected issues

For information about issues that are known and corrected in this release, see Known-and-corrected-issues.