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This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy IT Service Management Suite 8.1 ... Upgrading Upgrading without overlays already present

Stage 8 - Test and promote staging server to production with new overlays

Performing the steps in stage 8 turns your staging server into an upgraded production server. Validate the upgrade on the staging server with user acceptance testing (UAT).

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Where to go from here

Migrating delta data after an upgrade

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Lisa Greene on Mar 27, 2013
overlays databases test promote uat staging production servers backup

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Exporting and importing data between different versions of BMC Service Request Management (with new overlays)
Migrating delta data after an upgrade
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