Process Tracker
Process Tracker is a component of BMC Remedy ITSM Process Designer that you use to graphically track the progress of requests based on the tasks completed, assigned, and are outstanding (pending). Each task is color-coded to indicate the current status, as defined in the legend.
Process Tracker is installed as a Data Visualization Module (DVM) and viewed in the data visualization field. The installation of the DVM is performed automatically as part of the Process Designer Integration Configuration Tool (PDICT) Core application installation.
Click the following figure to expand it.
Process Tracker runs on BMC Remedy Mid Tier. If errors occur in the display of Process Tracker diagrams, see Troubleshooting Process Designer installation.
Comments
The end of the sentence is incomplete "If errors occur in the display of Process Tracker diagrams, see ". Please can this be fixed.
Thank you.
Hi Susan,
Great catch. I just fixed the missing reference. When we moved from MS Word and PDF documents to the wiki, we rearranged information. In this case, there was a lost or misplaced reference from the installation guide. But it's fixed now.
Please let me know if you find other problems.
John
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