Getting started with Smart IT
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) provides the next-generation user experience for Unable to render {include} The included page could not be found.
. Basic Unable to render {include} The included page could not be found.
processes, such as creating tickets, viewing related items such as tickets, assets, or knowledge articles, and updating profile information are now easier and quicker. The Unable to render {include} The included page could not be found.
user interface reduces the steps involved in performing these tasks. It provides an intuitive, social, and mobile service desk experience that enables a more knowledgeable and collaborative workforce organized around IT roles, not modules.Unable to render {include} The included page could not be found.
enables you to:- Experience an elegant, friction-free UI that is designed for specific Unable to render {include} The included page could not be found.roles
- Access all relevant information in a single window, including a 360-degree view of your customer, service history, and related incidents
- Experience anytime, anywhere access to complete ITSM functionality from the field (mobile-first design)
- Share knowledge and collaborate in real time with crowd-sourcing
Read the following content to get started with
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:| Section | Description |
|---|---|
| Orientation | Overview of product and documentation |
Learning about Asset Management Learning about Change Management Learning about Incident Management Learning about Knowledge Management Learning about Problem Management | Learning modules about key areas, and how to work in those areas in Unable to render {include} The included page could not be found. |
| Key concepts | Product architecture and other key concepts |
| Use cases | Use cases |
| Best practices for Smart IT | Best practices for Unable to render {include} The included page could not be found. |
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