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This documentation supports the 20.02 version of Remedy IT Service Management Suite.

To view an earlier version, select the version from the Product version menu.
Remedy IT Service Management Suite 20.02

Planning

The following topics provide information for planning to install and configuring Remedy ITSM applications:

Before you install the product, you should review and understand the entire installation process. For information on installing the product, see the BMC Remedy ITSM Deployment Open link  online documentation.

Important

To avoid installation problems, consider installing only one instance of the product on your computer.

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Last modified by Kanchana Iyer on Sep 28, 2020
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