Viewing audit records

As a tenant administrator, you can use auditing, a common service provided by BMC Helix Portal, to log and view information about the operations performed on various objects in BMC Helix Portal and the integrated products.

Examples of objects for which information is logged:

  • Access keys and API keys
  • Access permissions
  • Organizations
  • Organization mapping
  • Roles
  • Users
  • User groups
  • User logins

The audit records include the following information about an operation performed on an object:

  • Changes done in the object (create, update, delete)
  • The user who performed the operation
  • Date and time when the operation was performed   
  • IP address of the source that triggered the changes

For example, when permission is revoked for a user, the auditing service records information such as the name of the user who revoked the permissions and the user whose permissions were revoked.

BMC Helix Portal retains the audit records for 7 days for all tenants.

Audit report in BMC Helix Dashboards

BMC Helix Dashboards is a SaaS service on BMC Helix Portal that offers unified reporting and gives you a consolidated view of data from applications across your environment. You can easily create, export, and share interactive dashboards with users within or outside your environment.

Use the BMC Helix Portal Audit dashboard to view the activities performed on various objects in BMC Helix Portal and BMC Helix Intelligent Automation.  Use the filters on different objects to view the relevant data.

For more information, see BMC Helix Portal Audit dashboard Open link .


For details about the query used to retrieve the audit data, see Audit query Open link .


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