This documentation supports an earlier version of BMC Helix Operations Management.

To view the documentation for the latest version, select 23.3 from the Product version picker.

Release notes and notices
updated 14 Jun

Learn what’s new or changed for  BMC Helix Operations Management including new features, urgent issues, documentation updates, and fixes or patches.


  • To stay informed of changes to this space, place a watch on this page.
  • Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.

    The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
      • Export to Word to export the current page to Word format
      • Export to PDF to export the current page or a set of pages to PDF
    2. If exporting to PDF, select what you want to export:
      • Only this page to export the current page
      • This page and its children to export a set of pages
      For example, selecting This page and its children from the home page exports the entire space to PDF.

June 14, 2023

Updates available in this release:

  • Increase in the maximum limit for bulk event operations
  • Migrate dynamic enrichment policies between tenants
  • Reuse dynamic enrichment policy configurations
  • Associate entity details to an event

23.2 enhancements and patches

May 08, 2023

Updates available in this release:

  • Audit event classes, event policies, and blackout policies
  • Add multiple time-based policy configurations
  • View the event timestamp based on the time zone
  • Usability improvements for event policies
  • Access self-help resources with in-app help

23.2 enhancements and patches

April 07, 2023

Updates available in this release:

  • Skip adding notes to an event
  • Reuse data tables across multiple dynamic enrichment policies
  • Use TMF alarm management REST APIs
  • Visually debug policy workflow errors
  • Migrate policies or rules with the precedence order
  • Rearrange sections on the service details page

23.2 enhancements and patches

Related release notes

Enhancements and patches Open link

Collecting data


As an administrator, identify and collect data that you want to monitor.

Monitoring events and reducing event noise


As an operator, monitor and manage events.

As an administrator, set up event policies to reduce event noise.

Detecting anomalies


As an administrator, set up alarm and variate policies to detect anomalies and eliminate false positives.

Managing maintenance windows


As an administrator, set up blackout policies to manage maintenance windows.

Setting up access control


As an administrator, set up role-based access control and data-level access control.

Policy, event data, and metric data management endpoints in the REST API


As an administrator or developer, use REST API endpoints to manage policies and event data.



As an administrator, use BMC Helix Operations Management to integrate with several products for event and incident management.

PDFs and videos


or register to view the contents of this page.

Was this page helpful? Yes No Submitting... Thank you