BMC Helix Operations Management 21.3

Release notes and notices Updated 04 Mar 2022

Learn what’s new or changed for BMC Helix Operations Management including new features, urgent issues, documentation updates, and fixes or patches.

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Date	Title	Summary
September 21, 2021	2021-enhancements	Updates available in this release: Access service monitoring capabilities Enrich events with external data Advanced and time-based enrichment UI improvements Close alarm events Use-case oriented documentation Self-help Update to BMC Helix Log Analytics cross launch Repository updates
August 23, 2021	2021-enhancements	Updates available in this release: Multilevel class hierarchy Cross-launch to BMC Helix Log Analytics from events Repository updates Enhanced error message for alarm policy conflicts
July 27, 2021	2021-enhancements	Updates available in this release: Specify slots in the function text string fields Add advanced and time-based enrichment actions from the mini toolbar View instance hierarchy for devices with parent relationship Add alerts in BMC Helix Log Analytics View alarm threshold source in graph legend
May 27, 2021	2021-enhancements	Update available in this release: Perform event operations by using API endpoints
May 1, 2021	2021-enhancements	Update available in this release: View thresholds for Multi instances alarm policies
April 22, 2021	2021-enhancements	Updates available in this release: Provide a separator for the concatlist function Examples for using advanced enrichment functions
March 20, 2021	2021-enhancements	Updates available in this release: Access product features from the common navigation bar Search logs and fetch log fields by using API endpoints Configure blackout policies by using API endpoints Aggregate events by using correlation policies
March 01, 2021	2021-enhancements	Updates available in this release: Use the StringMatch function for advanced enrichment
January 15, 2021	2021-enhancements	Updates available in this release: Support for copying alarm policies Support for enabling or disabling alarm policies Support for setting alarm policy precedence Support for defining multiple conditions for selecting multiple instances in alarm policies
December 30, 2020	2020-enhancements	Updates available in this release: Support for copying policies and groups Support for running PSL commands without host credentials
December 18, 2020	2020-enhancements	Update available in this release: Support for out-of-the-box event policy templates
December 04, 2020	2020-enhancements	Updates available in this release: Support for agent tags Support for specifying three-digit time values
September 23, 2020	2020-enhancements	This release provides new features and enhancements.
February 21, 2020	2020-enhancements	The initial release of BMC Helix Operations Management.

Getting started

Onboarding and implementing

As an administrator, load company data and set up the service.

Collecting data

As an administrator, identify and collect data that you want to monitor.

Monitoring events and reducing event noise

As an operator, monitor and manage events.As an administrator, set up event policies to reduce event noise.

Detecting anomalies

As an administrator, set up alarm and variate policies to detect anomalies and eliminate false positives.

Managing maintenance windows

As an administrator, set up blackout policies to manage maintenance windows.

Setting up access control

As an administrator, set up role-based access control and data-level access control.

Managing policies, event data, and metric data with REST APIs

As an administrator or developer, use REST API endpoints to manage policies and event data.

Integrating

As an administrator, integrate with BMC Helix ITSM for Proactive Service Resolution (PSR).

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Related spaces

BMC Helix products

BMC TrueSight product

TrueSight Operations Management

BMC Helix Operations Management 21.3