24.2 enhancements and patches

Review the BMC Helix Log Analytics enhancements and patches for features that will benefit your organization and to understand changes that might impact your users.

VersionSaaSOn-premisesFixed issuesUpdates and enhancements


Known and corrected issuesNone
24.2.00(tick)(tick)Known and corrected issues24.2.00 enhancements

For a list of recent updates and enhancements across multiple versions, see Release notes and notices.

Related topics

Known and corrected issues

Enhancements and patches of all Helix products Open link

BMC applies upgrades as described in BMC Helix Upgrade policy Open link . BMC applies upgrades and patches during Maintenance windows. Open link .


The following video (1:49) provides a high-level summary of the new features and enhancements in version 24.2 of BMC Helix Log Analytics.


Implement data-level access control

With data-level access control, you make sure that only relevant users can access log data. Associate user groups to collection and alert policies to implement the access control. Based on the selection criteria of an alert policy, events are generated only for the data that is accessible to the selected user groups. 

For more information, see Generating alerts from logs.

To view an end-to-end use case for this feature, see Controlling access to the log data.

Filter logs before parsing them

Restrict the number of file type logs that are parsed in BMC Helix Log Analytics by filtering them before parsing. You can use regular expressions to filter file type logs. Prefiltering logs reduces the number of logs that are processed in the system, thereby enhancing system performance.

For more information, see Collecting application logs.

Use the Fully Qualified Domain Name in log connectors

BMC Helix Log Analytics supports the Fully Qualified Domain Name (FQDN) in log connectors.

For more information, see the following topics:

Upgrade to the OpenSearch platform

BMC Helix Log Analytics supports the OpenSearch platform version 2.11.1. OpenSearch is a distributed search and analytics engine that is based on  Apache Lucene Open link .

For more information about OpenSearch 2.11.x, see the OpenSearch documentation Open link .

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