BMC Helix Log Analytics 24.4

BMC Helix Log Analytics 24.4

Analyze log files from multiple environments and applications and get to the root cause of the issue that you are troubleshooting by using BMC Helix Log Analytics. It is an open, scalable, and secure product that reduces the time required to search the log files to troubleshoot an issue.

Release notes and notices Updated 23 Dec 2024

Learn what’s new or changed for BMC Helix Log Analytics including new features, urgent issues, documentation updates, and fixes or patches.

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Support-informationBMC Helix IT Operations Management deployment: Release notes and notices


Date

Summary

Reference

December 19, 2024

None

November 18, 2024

Update available in this release: Pre-filter and parse Windows Event type logs

October 16, 2024

Updates available in this release:

  • Collect logs with enhanced parsing
  • Export logs as CSV files
operations management image

Getting started

Setting up and going live

As an administrator, load company data and set up the service.

Collecting logs

As an administrator, identify and collect logs that you want to monitor and analyze.

Enriching logs

As an administrator, configure log enrichment to add relevant information to plain logs.

Log management endpoints in the REST API

As an administrator or developer, use REST API endpoints to manage logs.

Archiving and restoring logs

As an administrator, restore the archived logs for analysis.

Deriving insights from logs

As an operator, perform root cause analysis by using BMC Helix Log Analytics.

Generating alerts from logs

As an operator, perform root cause analysis by using BMC Helix Log Analytics.

Troubleshooting

Resolve common issues or errors, review logs, or contact Support.
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PDFs and videos

Get a list of all the videos and a PDF version of the BMC Helix Log Analytics documentation.

FAQ

Find answers to the most frequently asked questions about BMC Helix Log Analytics.

Related documentation

See the documentation of products related to BMC Helix Log Analytics.