23.1 enhancements and patches

Review the BMC Helix Intelligent Integrations and BMC Helix Developer Tools 23.1 enhancements and patches for features that will benefit your organization and to understand changes that might impact your users.

VersionSaaSOn premisesFixed issuesUpdates and enhancements
23.1.02(tick)-Known and corrected issuesupdates
23.1.01(tick)-Known and corrected issuesupdates
23.1.00(tick)-Known and corrected issues23.1.00 enhancements

For updates and enhancements in the previous release and its patches, see Release notes and notices.

BMC applies upgrades as described in BMC Helix Upgrade policy Open link . BMC applies upgrades and patches during Maintenance windows. Open link .


Support for additional versions of Zabbix 

BMC Helix Intelligent Integrations supports the following versions of Zabbix for data collection in addition to versions 6.2, 6.0, and 5.4:

  • 5.0 (non-containerized)
  • 4.0 (non-containerized)

For more information, see Integrating with Zabbix.

Availability of the on-premises gateway installation files on EPD

For use with BMC Helix IT Operations Management on premises, installation files for the BMC Helix Intelligent Integrations on-premises gateway are available on the Electronic Product Distribution (EPD) site..

For more information, see Downloading the container images and utility files for the on-premises gateway.


Log collection features to be discontinued from BMC Helix Developer Tools

From 23.1.02, log integrations to collect logs from Files, Amazon Web Services (AWS), and Kubernetes will be discontinued. In addition, the Linux and Windows connectors will also be discontinued.

Use BMC Helix Log Analytics collection policies (Collection > Collection policies) to collect logs. For more information, see Collecting logs Open link .

Support for containerized version of Zabbix

BMC Helix Intelligent Integrations collects data from the containerized (docker) version (6.2) of Zabbix in addition to the non-containerized versions (6.2, 6.0, 5.4).

For more information, see Integrating with Zabbix.


Learn about the new features and enhancements in this release in the following video (2:02): 


Collect data from additional third-party products

BMC Helix Intelligent Integrations collects data from the following third-party products:

Event and metric data from CA APM. 

For more information, see Integrating with CA APM.

Event and metric data from Catchpoint.

For more information, see Integrating with Catchpoint.

Reduce event noise with event closure

The following new policy available in BMC Helix Operations Management processes and closes the events based on the test performed in Catchpoint, and hence reduces the noise: 

Close Old Catchpoint Events - BMC Helix Intelligent Integrations

For more information, see Event closure for reducing event noise.

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