BMC Helix Dashboards offers unified reporting and gives you a consolidated view of data from applications across your environment. The consolidated view of dashboards helps you perform tasks such as responding to issues quickly so that system downtime is minimized. You can create, export, and share interactive and customizable dashboards with users within or outside your environment. You can also improve the efficiency of your system by monitoring the key performance metrics.

BMC Helix Dashboards is a part of the BMC Helix solution. Built on a microservices-based architecture, it is available both as a SaaS service and a container-based on-premises deployment. You access BMC Helix Dashboards from BMC Helix Portal, which is the launchpad to your licensed BMC Helix services.

Release notes and notices
updated 15 Jun

Learn what’s new or changed for BMC Helix Dashboards , including new features, urgent issues, documentation updates, and fixes or patches.


To stay informed of changes to this list, click the  icon on the top of this page.




June 14, 2023

Enhancements available in this release:

  • View the top 10 user locations in BMC Helix Virtual Agent Chat conversation details dashboard
  • View the top 10 search queries in BMC Helix Virtual Agent Chat overview dashboard

23.2 enhancements and patches

May 8, 2023

Enhancements available in this release:

  • Refresh panels and filters based on time range filters
  • Audit event classes, event policies, and blackout policies

23.2 enhancements and patches

April 7, 2023

Enhancements available in this release:

  • Learn about updates to the BMC Helix Portal Audit Dashboard
  • Calculate the percentile of field values in a large data set
  • Monitor logs with out-of-the-box dashboards
  • Get insights into the overall health and status of business services by using the Service Risk Dashboard

23.2 enhancements and patches


Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.

Related release notes

BMC Helix Portal release notes Open link

Viewing out-of-the-box dashboards


Quickly start creating visualizations to understand the performance of your IT infrastructure.

Using dashboards


Leverage the capabilities of BMC Helix Dashboards by creating good visualizations, adding links in dashboards, or sharing dashboards.

Setting up dashboards


See how to configure dashboards and their settings.

[Adding the BMC Helix plug-in in an on-premises Grafana instance]


Add the BMC Helix plugin to your Grafana instance to leverage BMC Helix capabilities to obtain Event, Metrics, and Cloud Security data.

Product trials

Product trials



Knowledge Base

Knowledge Base



PDFs and videos


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Related spaces

This topic provides a list of spaces related to BMC Helix Dashboards.


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