BMC Helix Cloud Cost 20.08

All versions
BMC Helix Cloud Cost Service is a cloud-based digital platform that tracks cost utilization and expenditure by collecting, organizing, and analyzing high volumes of volatile IT business data, in real time, to meet the demands of web-scale IT. Complete and accurate analysis empower IT operations to make fast, data-driven decisions that support continuous digital service improvement and innovation.

Release notes and notices
updated 25 Sep

This section provides information about what is new or changed in BMC Helix Cloud Cost, including urgent issues and documentation updates.

To stay informed of changes to this list, click the  icon on the top of this page.

23 September 202020.08 enhancements

Features and enhancements available in this release:

  • Showback feature to calculate shared resource cost
  • Cost optimization recommendations for AWS Relational Database instances
  • Purchase recommendations for Azure reserved instances
  • New notification type for budget and cost summary
  • PostgreSQL database support for TrueSight Capacity Optimization connector
  • BMC Helix Cloud Cost available on BMC Helix Platform
  • Integration with BMC Helix Chatbot to view cost optimization recommendations in a chat
  • Enhancements to existing recommendations
    • Graphical representation of CPU Usage for idle and power on/off recommendations 
    • Additional columns in the CSV file for Power On-Off recommendations 
  • Improved user experience
    • New option to filter tags
    • New tag to filter Azure Resource Groups
    • Ability to add markup while configuring discounts
    • Customized ON-PREMISES tab name 
21 February 2020

20.02 enhancements

  • New connector to import data from TrueSight Capacity Optimization
  • Ability to configure discounts on the catalog cost of the cloud resources
  • Service Principal authentication support for Azure connector
22 November 2019Updates in earlier releases

Features and enhancements available in this release:

  • Remedy Single Sign-On authentication support
  • Out-of-the-box recommendations for Azure connector
  • New connector to import cost and utilization data from the Google Cloud Platform resources
  • Ability to filter data based on the account name, cloud service and region

01 August 2019Updates in earlier releases

Feature available in this release:

  • Multi cloud deployment support
  • Scheduled Power On/Off recommendations for AWS virtual machines
27 November 2018Updates in earlier releases

Features and enhancements available in this release:

  • New connector to import cost and utilization data from the Amazon Web Services resources
  • Ability to analyse the collected data and provide detailed evaluations of expenditure using graphical representation
  • Ability to filter data based on metadata related to specific resources 

Getting Started


Quickly start using the product to track your cost utilization and expenditure


Enroll to use the product

Free trial quick start

Configure your trial environment



System requirements and license entitlements



Managing the administrative activities

Collecting data


Setting up data collection



Using the product features



Issue resolution, error messages, logs, and contacting Support


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