BMC Helix Dashboards is a SaaS service on the BMC Helix Portal that offers unified reporting and gives you a consolidated view of data from applications across your environment. You can easily create, export, and share interactive dashboards with users within or outside your environment.

Release notes and notices
updated 11 Aug

Learn what’s new or changed for BMC Helix Dashboards , including new features, urgent issues, documentation updates, and fixes or patches.


To stay informed of changes to this list, click the  icon on the top of this page.




August 11,202222.3 enhancements and patches
  • View drill-through dashboards for service request details
  • View the Request information panel in a Printable DWP Request Details dashboard
  • Customize the home page of BMC Helix Dashboards
  • View the number of rejected automation runs
July 13, 202222.3 enhancements and patches
  • Use calculated fields to filter data in dashboards
  • Manage and monitor scheduled reports
  • Filter column data by using the Service Management query
  • Create dashboards by using advanced functions


Ready-made PDFs are available on the PDFs page. You can also create a custom PDF.

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.

Related release notes

BMC Helix Portal release notes Open link

Viewing out-of-the-box dashboards


Quickly start creating visualizations to understand the performance of your IT infrastructure.

Using dashboards


Leverage the capabilities of BMC Helix Dashboards by creating good visualizations, adding links in dashboards, or sharing dashboards.

Setting up dashboards


See how to configure dashboards and their settings.

Adding the BMC Helix plugin in an on-premises Grafana instance


Add the BMC Helix plugin to your Grafana instance to leverage BMC Helix capabilities to obtain Event, Metrics, and Cloud Security data.

Product trials

Product trials



Knowledge Base

Knowledge Base



PDFs and videos


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