This documentation supports BMC Helix AIOps till November 2021. To view other versions of the documentation, select a version from the Product version menu.

Roles and permissions

BMC Helix AIOps leverages BMC Helix Portal to provide single sign-on authentication for users. In BMC Helix Portal, you can create and edit users and user groups, and assign any of the available permissions, such as creating, modifying, viewing, deleting, or managing objects. However, you cannot create new permissions.


Related topics

Product overview

Setting up roles and permissions Open link

As a tenant administrator, you can control access to various features available with the integrated products. Use the following information for assigning permissions to the BMC Helix AIOps users.

Roles

Responsibilities

Permissions

Application or ServiceResourcePermission

BMC Helix AIOps

  • View Services and individual service details
  • View and manage Situations
  • Run and request automations


Note: You can assign some or all of these permissions to a custom user.

aiops

pca view
servicesview
situationsview
situationsmanage

aiops

servicesview
servicesmanage

  • Manage roles and permissions Open link
  • Configure third-party integrations
  • View all pages in BMC Helix AIOps
  • Enable AIOps features
  • Enable situations to aggregate events
  • Create automation policies in BMC Helix Intelligent Automation
  • Create, edit, and delete integrations that are created by using BMC Helix Intelligent Integrations

All permissions






BMC Helix Intelligent Integrations

View all the configured integrations

intelligent_integrations

integrations view

  • View all the configured integrations
  • Create, edit, and delete integrations

intelligent_integrations

integrationsview
integrationsmanage

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