Only Solution Administrators and Tenant Administrators can create and manage event groups. The following diagram describes the basic workflow of setting up and using event groups.
Click the boxes in the diagram to see how to perform the tasks.
The following use case illustrates how you might implement event groups.
An IT organization has separate teams of IT operators to manage servers based on their locations. The IT operators have defined responsibilities to handle certain types of events.
Current process: The IT administrator assigns the event monitoring and management tasks to the IT operators. The operators use custom, quick, and time filters on the events to get the list that they need to work on.
Problems with current process: Because of access to all events, each IT operator needs to filter the events to get their specific list. The administrator has a lot of manual tasks and wants to streamline the event monitoring and management process.
Solution: The administrator can define event groups to classify events depending on the responsibilities of the IT operators.
Assume that the following user groups, users, and authorization profiles are already created. For more information about how to create them, see Managing users and user groups and Managing authorization profiles. The roles exist by default.
User | User group | Role | Authorization profile | Role description |
---|---|---|---|---|
Sam | Administrator | Super Admin | Solution Administrator | Administrator who manages and monitors the IT infrastructure |
Tom | Houston_Win | Operator | IT Operations Users-HoustonWin | Operator who manages all events from Windows servers that are located in Houston |
Tina | Houston_UNIX | Operator | IT Operations Users-HoustonUnix | Operator who manages all events from UNIX servers that are located in Houston |
Thomas | Pune_Win | Operator | IT Operations Users-PuneWin | Operator who manages all events from Windows servers that are located in Pune |
Tony | Pune_UNIX | Operator | IT Operations Users-PuneUnix | Operator who manages all events from UNIX servers that are located in Pune |
Note
Users with the Operator role must belong to different user groups to implement access control. They will be authorized to access specific event groups.
Click a tab to view the step details.
Sam performs the following steps:
By_location
event group is created and displayed in the Event Groups page. Similarly, create the following event groups, one by one, according to the following hierarchy:
By_location #Note: You have already created this event group. Houston Win_servers Critical Major UNIX_servers Critical Major Pune Win_servers Critical Major UNIX_servers Critical Major
The following figure shows the page after all the event groups are created.
Sam updates the authorization profiles of the IT operator users to grant them access to the event groups that they need to work on. As a user with Super Admin
role, Sam has access to all event groups by default.
The following steps show how to update the authorization profile that Tom belongs to - IT Operations Users-HoustonWin
.
IT Operations Users-HoustonWin
profile and select Edit. On the Profile Details page, in the Objects tab, select values according to the following table:
Selection order | Section | Value or action |
---|---|---|
1 | Categories | TrueSight Presentation |
2 | Types | Event Groups |
3 | Source | Select the server that hosts the Presentation Server |
4 | Objects | Click the action menu, and select Edit as shown in the following figure. |
The Edit Objects page is displayed.
Click Save. The selected object is displayed in the Profile Details page.
Similarly, update the authorization profiles for the other operator users as per the following table:
Authorization profile | User group | Role | Accessible event groups |
---|---|---|---|
IT Operations |
Houston_UNIX | Operator | Houston |
IT Operations Users-PuneWin | Pune_Win | Operator | Houston Win_servers |
IT Operations Users-PuneUnix |
Pune_UNIX |
Operator | Houston |
Tom, Tina, Thomas, and Tony can now view and work with their event groups.
Tom performs the following steps:
Tina, Thomas, and Tony can perform these steps to view the event groups assigned to them.
After you understand the event groups workflow, you can perform any of the following procedures:
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