This documentation supports the 18.02 version of BMC Digital Workplace. To view the latest version, select the version from the Product version menu.

Installing the User Experience patch using silent mode

To create an options.txt file 

Before you can run the the User Experience patch in silent mode, you must create an options.txt file to identify the options that you want the installer to include in the installation.  An example SmartIT_MyIT-ini-template.txt file contains all of the options you can place in the Options.txt file.  Use either of the following methods to create the options.txt file:

Method

Steps

Make the installer generate an options file based on the current installation.

Run an installation on a computer that you want to use as a model for silent installations on other computers. Add the following option to the command line when you run the installer:

-DGENERATE_OPTIONS_FILE=<OutputOptionsFileName>.txt

Create an options.txt file from an installation log.

  1. From an installation log in the Log Viewer, click the tab of the installation run from which you want to generate an options file.
  2. Select File > Save As.
  3. From the Save As Type list, select Project Options File.
  4. Enter a file name, and click OK.

Example options.txt file

The following example shows an options.txt file that is used to run the installer in silent mode: 

-J BMC_USER_INSTALL_DIRECTORY=
-J BMC_AR_USER=Demo
-J BMC_AR_PASSWORD=
-J BMC_AR_SERVER_NAME=
-J BMC_AR_PORT=
-J REMOVE_LEADING_ZEROES=
#Leave the following parameters as is
-J BMC_ENABLE_JAVA_IMPORT=true
-J RESTART_ITSM_LATER=false

To run the installer in silent mode 

  1. Edit the options.txt file to include the appropriate options.

    As you edit the options.txt file, apply the following guidelines:

    • Add the comment (#) markers to ignore the parameter.
    • In UNIX environments, ensure that no Ctrl+M characters appear in the options.txt file.
  2. Run the installer with the -i silent option:
    • (Windows) setup.exe -i silent -DOPTIONS_FILE=c:\path\to\options.txt
    • (UNIX) ./setup.bin -i silent -DOPTIONS_FILE=/path/to/options.txt

Where to go from here

Performing the Smart IT and BMC Digital Workplace installation

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