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Configuring after installation of BMC Digital Workplace and Smart IT

Perform the following tasks:

TaskActionAddtional information
1(Recommended) Configure SSL for the Tomcat serverTo provide communication security among applications, configure SSL for the Apache Tomcat server. If you enabled SSL as part of the installation, SSL is already configured.
2(Recommended) Integrate with BMC Remedy Single Sign-On Open link

BMC Remedy Single Sign-On authentication applies to both the universal client and to mobile applications. When a user logs on to a mobile device, the user is prompted to enter the hostname and port. If the server has SSO enabled, the mobile client opens a browser to the SSO login page. The SSO server sets the SSO cookies after authentication on to the device browser. When the user relaunches the application, if the cookies are not expired, the mobile client displays the application. If the cookies are expired, the user is shown the login page again for authentication.

Note: This link opens a topic from the BMC Remedy Single Sign-On documentation.

3

(Recommended Enable full text search(FTS) Open link

BMC recommends that you use Full Text Search which is available by default.

Note: This link opens a topic from the BMC Remedy with Smart IT documentation.

 


This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

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