BMC Digital Workplace Advanced 20.02
- BMC Digital Workplace Advanced 20.08
- BMC Digital Workplace Advanced 20.02
- BMC Digital Workplace Advanced 19.11
- BMC Digital Workplace Advanced 19.08
- BMC Digital Workplace Advanced 19.02
- BMC Digital Workplace Advanced 18.11
- BMC Digital Workplace Advanced 18.08
- BMC Digital Workplace Advanced 18.05
- BMC Digital Workplace Advanced 18.02
This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.
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To stay informed of changes to this list, click the icon on the top of this page.
Date | Title | Summary |
---|---|---|
March 5, 2021 | 20.02.03: Patch 3 | This version provides updates in the following areas:
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December 4, 2020 | 20.02.02: Patch 2 | This version provides updates in the following areas:
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May 2020 | 20.02.01: Patch 1 for version 20.02.00 | This version provides updates in the following areas:
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February 22, 2020 | 20.02 enhancements | The 20.02 release provides enhancements in the following areas:
|
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Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.
Creating and managing the service catalog Create catalog sections, service categories, services,bundles, and banners |
Set up users and groups, customizing, enabling features, sending broadcasts, and more. | Integrate with other products. | |
(On-premises only) Deployment use cases, sizing, performance, system requirements, and security |
This topic describes and links to PDFs and videos that support this product release. If the ready-made PDFs of this space do not satisfy your requirements, you can export a custom PDF.
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You can create a custom PDF for a specific topic, a topic and its children, or a group of topics with a specific label. For information about how you can export a custom PDF from this space, see Exporting to PDF and other formats.
Videos
Videos are available in the following areas:
Getting started videos
The following topics in the Getting started section contain videos that supplement or replace the text-based documentation:
Installation videos
The following topics in the Installing BMC Digital Workplace
and Installing BMC Digital Workplace Catalogsections contain videos that supplement or replace the text-based documentation:
Client deployment videos
The following topics in the Deploying clients section contain videos that supplement or replace the text-based documentation:
Integration videos
The following topics in the Integrating section contain videos that supplement or replace the text-based documentation:
Enabling self-service in your organization videos
The following topics in the Enabling self-service in an organization section contain videos that supplement or replace the text-based documentation:
Connector videos
The following topics in the Connecting your catalog to external systems section contain videos that supplement or replace the text-based documentation:
Administration videos
The following topics in the Administering section contain videos that supplement or replace the text-based documentation:
Troubleshooting videos
The following topics in the Troubleshooting section contain videos that supplement or replace the text-based documentation:
This topic provides information that supplements the BMC Digital Workplace documentation.
Frequently asked questions about BMC Digital Workplace
This section provides answers to frequently asked questions (FAQs) about BMC Digital Workplace.
Frequently asked questions about using BMC Digital Workplace on mobile devices in version 19.02.00 and later
Tip
For additional troubleshooting information, see
Troubleshooting iOS App resigning issues
.
Frequently asked questions about BMC Digital Workplace and BMC Helix Remedy
This section provides answers to frequently asked questions (FAQs) about BMC Digital Workplace used in BMC Helix Remedy environments.
Related documentation spaces
- BMC CMDB 20.02
- BMC Helix Chatbot 20.08
- BMC Helix Multi-Cloud Service Management 20.08
- BMC Service Level Management 20.02
- BMC Service Request Management 20.02
- BMC TrueSight Operations Management 11.3
- Remedy Action Request System 20.02
- Remedy Knowledge Management 20.02
- Remedy IT Service Management Suite 20.02
- Remedy Single Sign-On 20.02
- Remedy with Smart IT 20.02
Additional resources from BMC
The following BMC sites provide information outside the BMC Digital Workplace documentation that you might find helpful:
- MyIT Digital Workplace Product Support
- Digital Workplace community
- BMC Support Knowledge Base search filtered by BMC Digital Workplace (requires login)
- BMC Helix Digital Workplace learning path
- Digital Workplace acceleration education offering
- Digital transformation consulting services
- Digital Workplace information on www.bmc.com
The following are the most recent official documents on the Digital Workplace community:
Comments
Under FAQ about Digital Workplace, the following question - For a person to have access to BMC Digital Workplace, do they need only a valid People record with a Read license? the response provided - "Yes, they need only a People entry with a Read license." is not accurate. They will need a Remedy Login (Password is blank if using an external authentication process). Suggest rewording this to, "Yes, anyone accessing Digital Workplace requires a People profile with a minimum of a Read license and a Remedy Login Id."
Hi Lenny Warren,
Thanks for your inputs.
Regards,
Olha
No Problem. Glad to help when I can.
Under FAQ about BMC Digital Workplace and BMC Helix Remedy, the following question - "Will BMC Digital Workplace run on BMC Helix Remedy servers or on different servers?" -does not have a response that provides the answer to the reason why? The response provided - "BMC Digital Workplace will run on servers different from your BMC Helix Remedy servers." should read, "BMC Digital Workplace must be installed on a Linux Server, thus cannot run on the BMC Helix Remedy servers."
What happened to the "Development"-section?
Hello Peter,
Thank you for pointing it out. We have restored the Developing section.
Aaditi
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