BMC

BMC Helix Operations Management 22.2

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Release notes and notices
updated 07 Jun

Learn what’s new or changed for BMC Helix Operations Management including new features, urgent issues, documentation updates, and fixes or patches.

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DateSummaryReference
June 03, 2022

Updates available in this release:

  • Extended support for global variables
  • Event policy migration between tenants
  • Entity enrichment according to the best matching slot
  • Node details identified by using the service name
  • Notification policy triggered on change in slot value
  • New event classes under the IIMonitorEvent class for all integrations
  • Enhancements to services and service details
  • Enhancements to Situations
  • View incident details in BMC Helix ITSM

22.2 enhancements and patches

April 22, 2022

Updates available in this release:

  • Select dynamic monitor types while configuring alarm policies

  • Share information between enrichment policies with global variables
  • Handle event slot values with custom enumerations
    Enrich events with node details
  • View variable categorization in advanced enrichment policies
    Maximum row limit and size for an external source file in dynamic enrichment policies
  • New event classes for integrations configured by using BMC Helix Intelligent Integrations
  • View situations as a list
  • Perform event actions for impacted services and situations
  • Launch event details
  • Service model UI enhancements
  • Service blueprints UI enhancement

22.2 enhancements and patches

Related release notes

Enhancements and patches


Collecting data

 

As an administrator, identify and collect data that you want to monitor.

Monitoring events and reducing event noise

 

As an operator, monitor and manage events.

As an administrator, set up event policies to reduce event noise.

Detecting anomalies

 

As an administrator, set up alarm and variate policies to detect anomalies and eliminate false positives.

Managing maintenance windows

 

As an administrator, set up blackout policies to manage maintenance windows.

Setting up access control

 

As an administrator, set up role-based access control and data-level access control.

Managing policies, event data, and metric data with REST APIs

 

As an administrator or developer, use REST API endpoints to manage policies and event data.

Integrating

 

As an administrator, integrate with BMC Helix IT Service Management for Proactive Service Resolution (PSR).

PDFs and videos

 

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