This documentation supports an earlier version of BMC Helix Operations Management.

To view the documentation for the latest version, select 23.2 from the Product version picker.

Release notes and notices
updated 06 Mar

Learn what’s new or changed for  BMC Helix Operations Management including new features, urgent issues, documentation updates, and fixes or patches.

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DateTitleSummary
March 04, 202222.1 enhancements and patches

Updates available in this release:

  • Add or modify notes in existing events
  • Add or modify notes in existing events
  • View event slots according to the data type of function parameters
February 07, 202222.1 enhancements and patches

Updates available in this release:

  • Publish groups as service

  • Enrich slots of an incoming event with the timestamp

  • Use regular expressions in the external source file

  • Create incidents from events

  • Trigger automation for events

  • View the configured date and time in email notifications

  • Manage data tables by using REST APIs

  • Advanced and time-based enrichment UI improvements

  • Repository update

Related release notes

Enhancements and patches Open link


Collecting data

 

As an administrator, identify and collect data that you want to monitor.

Monitoring events and reducing event noise

 

As an operator, monitor and manage events.

As an administrator, set up event policies to reduce event noise.

Detecting anomalies

 

As an administrator, set up alarm and variate policies to detect anomalies and eliminate false positives.

Managing maintenance windows

 

As an administrator, set up blackout policies to manage maintenance windows.

Setting up access control

 

As an administrator, set up role-based access control and data-level access control.

Managing policies, event data, and metric data with REST APIs

 

As an administrator or developer, use REST API endpoints to manage policies and event data.

Integrating

 

As an administrator, integrate with BMC Helix IT Service Management  for Proactive Service Resolution (PSR).

PDFs and videos

 

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