This documentation supports the 21.05 version of BMC Helix ITSM: Asset Management. To view an earlier version, select the version from the product version menu.

Discover data in Asset Management

Discovery applications discover CI data and store the data in an internal database, which can then be populated into BMC Helix CMDB. These applications discover data on a regular basis such as when new hardware or software is installed or uninstalled and as updates happen in the company's environment. You must set up the required filters at the discovery level itself so that only necessary data is populated in the CMDB when data is discovered.

Related topic

Discovery overview Open link

Discovery products automate the process of populating BMC Helix CMDB. When these products discover IT hardware and software, they create CIs and relationships from the discovered data.

For example, you might use BMC Client Management or BMC Helix Discovery to populate BMC Helix CMDB. BMC Configuration Automation for Clients can discover CI types such as computer system, processor, operating system, and software product. BMC Atrium Discovery can discover CI types, such as computer system, cluster, application, and business service.

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