User and group permissions for prefetching

You do not need to specify a prefetch for every user in the system. The BMC Remedy Mid Tier caches certain types of objects, such as compiled forms, HTML, and JavaScript relative to a set of permission groups. For some sets of groups, access to objects (for example, an active link or a field) might not be granted and as a result, a compiled form for one user can differ from that for another user. When using prefetching, you must specify a user who serves as a representative of a unique set of permissions for which you want to prefetch a form. Any subsequent user with the same set of permissions who accesses the form can take advantage of prefetching.

For example, suppose you have two groups, Group A and Group B, and two users, User 1 and User 2. Group A includes both users; Group B includes only User 2. User 1 has a permission set for Groups A and B; User 2 has a permission set for Group B only.

Even though both users belong to Group B, their unique permission sets differ. BMC Remedy Mid Tier will have a different set of compiled forms, HTML, and JavaScript for each user.

Prefetching is made easier if users are assigned a set of permission groups that perform the same function.