TrueSight Server does not run in IPv6 environment

In certain pure IPv6 environments, the TrueSight Presentation Server installation completes without any warnings. The core server, index server, and database server processes are listed as not running.

As a workaround, perform the following steps:

  1. Comment the following parameters:
    1. #vm.args.system.26 in the installedDirectory\truesightpserver\conf\custom\csr.conf file.
    2. #vm.args.system.18 in the installedDirectory\truesightpserver\conf\custom\idxsrv.conf file.
  2. Run the following commands from the installedDirectory\truesightpserver\bin directory to restart the TrueSight Presentation Server:
    tssh server stop
    tssh server start

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