11.3.05: Service Pack

Service packs do not contain all of the files that are required for a complete product installation. Before you install the service pack, you must have previously installed the base version of the product. 

TrueSight Operations Management service pack version 11.3.05 provides the following enhancements and changes:

  • Unread email messages as events
  • Service models with circular relationships
  • New parameters in the mcell.conf file
  • Closed events count on the Event Groups page
  • Default selection of the first event row
  • Search across all remote Cell events
  • Manage loading of the data on the Events page
  • New database and browser support


Requirements

ProductVersion required

TrueSight Presentation Server

11.3.04

TrueSight Infrastructure Management components

11.3.04
  • Review the system requirements at  System requirements and compatibility. Open link
  • Upgrading from an earlier version of TrueSight Operations Management? See  Upgrading. Open link

Important

There are major changes for cell KB in 11.3.05 service pack version. You must migrate the cell KB before the installation of 11.3.05 service pack. If not migrated, it will impact the existing cell functionalities.

For more information, see  Using the mmigrate utility Open link .


TrueSight Presentation Server and TrueSight Infrastructure Management enhancements

Unread email messages as events

Set up unread emails as events for Microsoft Office 365 that uses OAuth 2.0 authorization.

For more information, see  Setting up unread emails as events. Open link



Service models with circular relationships

Use service modes with circular relationships to correctly compute the impact status.

For more information, see Service models with circular relationship. Open link



New parameters in the mcell.conf file 

Manually add the mc_notes and mc_operation parameters in the mcell.conf file to prevent the Cell from becoming unresponsive.

For more information, see  Cell configuration parameters. Open link



Closed events count on the Event Groups page

Include the closed events count on the Event Groups page by using the Include closed events drop-down list.

For more information, see  Customizing the display of event groups. Open link



Default selection of the first event row

On the Events page, enable or disable the selection of the first event row by default.

For more information, see  Customizing the display of the event list in the TrueSight console. Open link



Search across all remote Cell events

On the Events page, use the Search event button  to quickly perform a search across all remote Cell events with a keyword or value.

For more information, see  Performing a global search on remote cell events. Open link



Manage loading of the data on the Events page

On the Events page, load data much faster using Event Table Optimize view.

For more information, see  Customizing the display of the event list in the TrueSight console. Open link


New database support 

The PostgreSQL 13.x database is now supported for TrueSight Presentation Server.

During upgrade process, the PostgreSQL database upgrades from 9.6 to 13.x for TrueSight Presentation Server.


New browser support

The Microsoft Edge Chromium browser is now supported.


Downloading and installing the service pack

To download the service pack 

Download the installation files for the TrueSight Operations Management solution from the BMC Electronic Product Distribution (EPD) site. Your ability to access product pages on the EPD website is determined by the license entitlements purchased by your company.

Follow these links to obtain the installation files:

  • TrueSight Presentation Server Version 11.3.05 Open link
  • TrueSight Infrastructure Management Version 11.3.05 Open link

To install the service pack

Warning

Before applying this service pack, make sure that you have an OS backup or a VM snapshot of all affected systems. If this is not possible, make sure that you back up the individual TrueSight Operations Management components.

On some Windows computers, after downloading the service pack installation files from the BMC Electronic Product Distribution (EPD) site, you may be required to unblock the .zip files before extracting them.

  1. Right-click the downloaded .zip file and select Properties.
  2. On the General tab, select Unblock.
  3. Click OK to save changes and then extract the installation files.

    Note

    Due to a known Windows limitation, if the extracted file path is too long, the products fail to deploy. To avoid this issue, do the following:

    1. Create a folder in the root location. For example, C:\<folderName>.
    2. Download and extract the installation files to this folder.

    Alternatively, using a third-party tool such as WinRAR also resolves this issue.

To install service pack 11.3.05, follow the sequence at  Applying service packs. Open link

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Comments

  1. Anthony Valuikas

    Using the mmigrate utility.

    The link is broken

    Mar 09, 2022 01:41
    1. Krutarth Mohakud

      HiAnthony Valuikas , the link is fixed now. Thanks.

      Mar 09, 2022 09:59