11.0.00 enhancements

TrueSight Operations Management version 11.0.00 provides the following enhancements and changes:

Direct upgrade from ProactiveNet or Infrastructure Management 9.6.00.002

New installation utility for App Visibility agent for Java

The App Visibility agent for Java has a new installation utility. This installation utility can be used for installing, upgrading, and uninstalling. Included also are revised silent install and upgrade files.For more information about installing the agent, see  Installing an App Visibility agent for Java.

For information about all supported operating systems, see System requirements for Presentation Server.

Added operating system support

TrueSight Infrastructure Management

For more details, see TrueSight Infrastructure Management Server system requirements.

TrueSight Presentation Server

For information about all supported operating systems, see  System requirements for Presentation Server.

Real End User Experience Monitoring Software Edition

BMC Real End User Experience Monitoring Software Edition components, the Real User Analyzer and Collector and the Cloud Probe, are now supported on the Oracle Linux version 7.0 operating system.

For more information about system requirements, see System requirements for Real User Analyzer and Collector and Cloud Probe.

Discontinued operating system support

TrueSight Infrastructure Management

For more details, see TrueSight Infrastructure Management Server system requirements.

TrueSight Presentation Server

For information about all supported operating systems, see  System requirements for Presentation Server.

Real End User Experience Monitoring Software Edition

The Cloud Probe component of BMC Real End User Experience Monitoring Software Edition is no longer supported on the following operating systems:

• CentOS 5.8 and later (64-bit) 
• Ubuntu 15.10

For more information about system requirements, see System requirements for Cloud Probe.

App Visibility Manger server

TrueSight App Visibility Manager components are no longer supported on the following operating systems:

• App Visibility server components. The App Visibility server components (portal, collector, and proxy) are no longer supported on following operating systems:
  
  • SUSE Linux Enterprise Server 11 SP 3
  • SUSE Linux Enterprise Server 11 SP 4
• App Visibility agent for Java. The App Visibility agent for Java is no longer supported on 32-bit operating systems.
• App Visibility agent for .NET. The App Visibility agent for .NET is no longer supported on Windows 2008 SP2.

For more information about system requirements, see System requirements for App Visibility Manager.

Remedy Single Sign-On

For more information, see  Remedy Single Sign-On at-a-glance  and  Planning Remedy Single Sign-On deployment.

Discontinued support for Atrium Single Sign-On

For more information, see  Remedy Single Sign-On at-a-glance  and  Planning Remedy Single Sign-On deployment.

Launch context-aware applications from events

Server threshold for unique instances

PATROL Agent setup variable to limit the length of the PATROL Agent data

You can use the newly introduced PATROL Agent Setup variable /AgentSetup/textParameterLength to limit the length of the text string that is sent by the PATROL Agent to TrueSight Infrastructure Management.The PATROL Agent sends the monitored data to TrueSight Infrastructure Management in a text string format.

For more information, see  Limiting the length of the PATROL Agent data.

Consumption Data report

TrueSight Operations Management now allows you to generate consumption-based usage reports to understand the value of your applications through their usage. The report gives you the ability to understand your consumption patterns for the following components:

• • Events
  • Configuration Items
  • Performance Data
  • IT Data Analytics
  • Synthetic Monitor

For more information, see Viewing and exporting the Consumption Data report.

App Visibility and Synthetic Monitor Server Endpoints report

App Visibility and Synthetic Monitor now include a Server EndPoints usage report so you can view the details about the number of server endpoints you are using in App Visibility, or TEA Agents in Synthetic Monitor.

For more information, see Viewing and exporting the Server Endpoints license usage report for App Visibility portals

Last login time

Change Password

Login and logout

• A two-step login has been introduced.
  
  
  1. The users are required to provide the application domain or tenant ID followed by the user credentials to log into the TrueSight console.

  2. Remedy Single Sign-On login page is presented as the TrueSight console login page.

     Important:The two-step login is applicable only for a multi-tenant environment. Only step 2 is applicable for a single tenant environment.

     
     

• Logging out of the TrueSight console navigates back to the Remedy Single Sign-On login page.

For details, see  Accessing and navigating the TrueSight console.

Data confidentiality for applications monitored by App Visibility agents

You can now define a confidentiality policy to prevent sensitive code-level diagnostics information from leaving the monitored server computer. Sensitive information does not reach the network and is not displayed. The policy identifies method codes with confidential information and the hiding mode for the methods. For information about creating and managing confidentiality policies, see Configuring an App Visibility confidentiality policy to hide sensitive information.

Updated ciphers for App Visibility Manager for improved security

Secured communication between an email server and Infrastructure Management server

You can now secure the communication between an email server and an Infrastructure Management server by enabling SSL/TLS mode. To convert email to events, an email server needs to communicate with the Infrastructure Management server. For more information, see Setting up unread email as an event in the operator console. .

View event data annotation in the TrueSight console

You can now use the TrueSight console to view the data annotation that is generated for an event in the PATROL Agent.

For more information, see  Viewing or adding notes to an event.

View text parameters in the TrueSight console

You can now obtain the performance metric data of a text parameter from the PATROL Agent in the TrueSight console.

For more information, see  Viewing monitor information in the TrueSight console.

View deployment status in the Managed Devices page

You can now view the deployment status of a knowledge module on the Managed Devices page.

For more information, see  Managing Infrastructure Management devices from the TrueSight console.

Customization of configuration files

You can now override some of the default settings by customizing the following configuration files after installing the TrueSight Presentation Server:

• csr.conf
• idxsrv.conf
• dbsrv.conf

For information about how to override the default settings, see  Customizing configuration files in the Presentation Server.

Your customization is retained when you upgrade TrueSight Presentation Server from version 11.0. For more information, see  Preparing for the Presentation Server upgrade.

Configure CI Types as Services on the TrueSight console

For more information, see  Configuring a CI Type as a service on the TrueSight console. .

Search option for services on the TrueSight console

For more information, see Searching for services in the TrueSight console. .

Customized Services page on the TrueSight console

For more information, see Customizing the Services page on the TrueSight console. .

The revamped integrated certificate documentation guides you to create and apply signed certificates for TrueSight Operations Management components. The certificate workflow diagram helps you to navigate easily through the entire process. For more information, see Role of private certificates in TrueSight Operations Management.