Viewing monitor information in the TrueSight console

You use the Monitor Details page to view detailed information about each monitor. 

Complete the following steps to view the Monitor Details page:

  1. In the TrueSight console, navigate to Monitoring > Devices to open the Devices page.
  2. Click a device to view the Device Details page for the device.
  3. In the Monitor Name column, click a monitor name to view the Monitor Details page for the monitor. 
    View the monitor type, associated device and PATROL Agent, data and event streaming status, and monitor data collection status. You can use the following sections for additional details:

Viewing the performance overview of the monitor

On the Monitor Details page, the default tab is the Performance Overview tab, which is a graphical overview of the monitor. The following table describes the items in the Performance Overview tab.

 ItemDescription
1Time period

Time period for which to display the graph. The default is 4 hours.

Choose a predefined time period or create your own custom time period.

2

Name and SIDDisplays the Monitor name and Instance SID name.

3

Graph optionsSelect Edit Settings to customize the graph. See Customizing the graph for more information.

4

RefreshRefreshes the time period of the latest report.

5

Previous/next time periodView the graph for the previous or next time period that you have set in (1)
6Download

Downloads the metric or other graph data in CSV or PDF format. The PDF format replicates the graph that is displayed in the Performance Overview tab. The CSV format contains values for the selected metrics.

The downloaded CSV and PDF file name is in the format : componentId+monitorInstanceId+attributeId+starttime-endtime.csv

For example,1+381+501080502+14_07_2020 14_12-14_07_2020 18_12.csv

Note

The time period in the downloaded CSV file shows the user preference time zone and format from TrueSight Presentation Server, and not from the TrueSight Infrastructure Management.

7Status and Severity matrixThe matrix that displays a brief summary of event status with severity. You can click the link under each status to view details.

    

Note

- If the selected time period contains a single data point, no graph is drawn. You cannot view this data point if data markers for graphs is disabled. To view the data point, enable the Show Data Markers option in the Devices Preferences page.

- The Monitor Name in the graph shows the absolute path, only when Show absolute path for the Monitor Instances is enabled under Setting user preferences

For example, 

If Show absolute path for the Monitor Instances is not enabled, the path is displayed as <Server Host Name>/Services

If Show absolute path for the Monitor Instances is enabled, the path is displayed as Windows Process <Server Host Name>/ServicesNotice the Windows Process and /Services Paging in the path.


If the time difference between the current time and the start time is less than 72 hours, the displayed graph is of raw data or else the graph is of condensed data.

For more information about the raw and condensed data, see Setting up data views for external reports .

Customizing the graph 

You can dynamically change the metric or other graph data by using the graphing options. To customize the graph:

  1. On the Monitor Details page, make sure you are viewing the Performance Overview tab.
  2. Select a time period for your graph by clicking  next to the time period area.
  3. Click  next to Multimetric Comparison and click Edit Settings.
  4. Select  one of the following graph types:

    • Multimetric Comparison. In this option, you can simultaneously view a graphical analysis of multiple metrics. 

    • Single Metric Analysis. In this option, you can view a graphical analysis of a single metric. 

  5. If you select Multimetric Comparison, select the correct options for the left axis and the right axis of the graph in the Left Axis and Right Axis lists.
    If you select Single Metric Analysis, select indicators for the following parameters:
    • Baselines 
    • Thresholds
    • Events
    • Graph Data
    • PATROL Agent

  6. Click Apply to view the graph.


The following table provides details about the graphing options.

OptionDescription
Graph Type

Select one of the following:

  • Multimetric Comparison
  • Single Metric Analysis
Metric

For a single metric analysis, select the monitor metric from the list or select the metrics to compare for a multimetric comparison.

Set the left- and right-axis attributes for a multimetric comparison.


Metric for Cell HA Monitoring Configuration
Note: This is applicable only if you deployed the Custom KM. For more information, see Configuring Self-Health Monitoring for data and events out of synchronization using Cell Monitoring KM.
  • For a Single Metric Analysis, select a monitor metric to display from the list:
    KPI: Data out of sync(#), KPI: Event out of sync(#), and Status (0-OK, 1-Busy, 2-Connection Error)

  • For the Multimetric Comparison, do the following:
    1. Select one or more monitor metrics to display from: KPI: Data out of sync(#), KPI: Event out of sync(#), and Status (0-OK, 1-Busy, 2-Connection Error)
    2. Based on your metric selection, set the left- and right-axis attributes.
Options for single metric analysis only
Baselines

There are two baselines: Baseline High and Baseline Low. Baseline High represents the point at which 95% of the weighted average of the historical values fall below this value for the selected time period. Baseline Low represents the point at which 90% of the weighted average of historical values for the selected time period fall above this line. Baseline indicators always use the current week as baseline data. The baseline indicator is recalibrated for each hourly point per week.

Select All to show condensed Baseline High and Baseline Low for hourly, daily, and weekly baseline values.

Thresholds

If thresholds have been set for the data type that you are viewing, check boxes are displayed. These indicators show you the event settings relative to the performance of the data you are viewing.

Events

Show Intelligent Events: Displays any intelligent events on the selected attributes and for the selected duration. PATROL Agent events that are associated with monitors are also considered intelligent events.

Show Abnormality: Displays any events on the selected attributes and for the selected duration.

Show External Events: Displays any events raised by a change entry, SNMP trap, or external events.

Graph Data

Hourly Maximum: Highest values of data found for the specified graph period. Peak indicator can be selected only when viewing data that is older than 24 hours.

Hourly Minimum: Lowest values of data found for the specified graph period. Low indicator can be selected only when viewing data that is older than 24 hours.

Period Maximum: Displays highest attribute value on the Y-axis.

Period Minimum: Displays lowest attribute value on the Y-axis.

Period Average: Displays average attribute value of all points of Period Minimum and Period Maximum attribute values.

PATROL Agent


Obtain Data: Reads and displays the performance metrics data directly from PATROL Agent.

Show Annotations: Displays any annotations on the selected attributes and for the selected duration.

Note

Annotations longer than hundred characters are truncated beyond the first hundred characters.

Show Thresholds: Obtains and displays the PATROL Agent Threshold data.

Info

  • Limitation: The option is not available for selection in dashlets in the Dashboard.

Viewing text parameters

If text parameters are available for a monitor on the PATROL Agent, you can view the text parameter on the Monitor Details page in the TrueSight console. Ensure that the following components are upgraded to version 11.0 or later:

  • TrueSight Presentation Server
  • TrueSight Infrastructure Management
  • Integration Service

To view text parameters:

  1. On the Monitor Details page in the Performance Overview tab, click  next to Multimetric Comparison and click Edit Settings.
  2. Click the Single Metric Analysis button.
  3. In the Metric field, select a text parameter. The text parameters are identified with the prefix "Text:". For example:
    Text: System Configuration

    Note

    When you select a text parameter in the Metric field, you can see only the Obtain Data and Show Thresholds options. The Obtain Data option remains selected by default and cannot be changed.

  4. Click Apply to view the text parameter.


Viewing events using the events matrix

The event status and severity matrix(see the image on top of this page) displays the number of events in each status and severity.

Click any event count in the matrix to view the relevant events in the Events tab .

Note

To display the non-English monitor types and attributes, stop and restart the Presentation Server after you import the Central Monitoring repository:

From the <installation directory>\truesightpserver\bin folder, execute the following commands:

tssh server stop

tssh server start

On Linux computers, add & at the end of the tssh server start and tssh server stop commands so that the process runs in the background and you can continue to use the shell.

Viewing monitor information

Click the Monitor Information tabto view the table with items targeted for the graph and information collected from the SNMP data and the specific monitored items such as disk location, website URL, instance name, and so on. The table does not have default headings but lists pertinent information for the selected monitor.

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